Jr. Project Specialist (With Banking/Finance experience is must)

Job Description:

Job Title: Implementation Project Specialist

Location: Frisco, TX (100% Onsite M-F)
Type: Full Time/W2 with Infinite Computer Solutions

Job Description

This position supports the implementation of Client s Card Services Cash & Logistics products and provides ongoing services to clients using Client s s Managed Services offers. Working in a fast-paced environment, the Senior Professional will partner with key stakeholders, both internal and external to Client s, to help our clients achieve success in deploying our solutions and services. Typical requests include the installation and upgrades to hardware & software solutions, and support requests for product service offerings.

You must be a strong strategic thinker who keeps the client s experience at the heart of all you do, possess intuitive analytical abilities, be ambitious, and motivated to align client Cash Management and fulfillment needs in consumer self-servicing.

Job Responsibilities:

• Coordinate all activities related to the implementation of Client s Cash & Logistics products across multiple client locations. This includes:
• Ensuring predictable, consistent, and successful project delivery
• Providing a holistic view of the overall project to the organization and all stakeholders
• Exhibiting proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick-off Meeting, Overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, Resource Procurement, Troubleshooting, etc.)
• Defining project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path for each initiative
• Ensuring success criteria is defined upfront to promote alignment and actively managing to expected project outcomes
• Keeping all stakeholders (internal & external) engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout project
• Proactively communicating the project s progress on an on-going basis, ensuring transparency throughout project lifecycle. Providing leadership and key stakeholders with the information and venues to make effective, timely decisions.
• Facilitating alignment and approach for all related Client s business areas to meet One Client s Objectives
• Providing consultative support to the Professional Services Product team on billable product implementations, and enhancement or integration projects
• Identifying and understanding each client s business requirements through the analysis of their business goals, needs, and their general business environment
• Working directly with clients to create a delightful customer experience during the implementation and support of services we provide
• Contributing to the overall company s business growth in becoming the best FinTech on the planet

Skills/Qualifications:

• A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment excelling at time management
• Highly collaborative work style with the ability to negotiate, influence and maintain effective business relationships
• Self-directed, self-motivated, takes initiative, is resourceful, confident, and welcomes new challenges
• Strong decision-making skills with highly effective multi-tasking capabilities
• Proven ability to understand complex business and technical concepts and able to make balanced judgments when faced with trade-offs for prioritization

Job Requirements:

• Minimum 5 years of work experience in a(n) Implementation/Project Management position
• A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment excelling at time management
• Bachelor s degree in business, accounting, or finance
• Customer service experience