Manager, Inclusion Network & Programs

{"description": "When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:
This role is responsible for driving the effective operation, performance, and execution of Unum's Employee Resource Group (ERG) and Inclusion Network programming. The role ensures operational discipline, program excellence, and governance adherence across all ERG and inclusion initiatives. This position owns end to end logistics, program delivery workflows, stakeholder coordination, and data integrity ensuring consistent, high impact execution of all Inclusion Network programs and I&D events. The Manager applies sound judgment, proactive planning, and operational leadership to deliver seamless experiences for employees, ERG leaders, and stakeholders. The Manager serves as an operational partner to ERG leaders and the I&D team, leading coordination efforts, managing communication workflows, and ensuring alignment and execution across the full Inclusion Network portfolio.

Principal Duties and Responsibilities

• Own execution and continual improvement of governance processes, toolkits, onboarding guides, and planning templates established by the Director.
• Lead day-to-day ERG operations, including scheduling, documentation, communications routing, and follow-up.
• Serve as the primary operational partner for ERG leaders, ensuring timely support, guidance, and resource access.
• Ensure completeness, accuracy, and accessibility of ERG records, leadership rosters, and internal resource repositories.
• Lead logistics for Inclusion Network programs, events, meetings, and activities, including room bookings, vendor coordination, speaker scheduling, technology setup, and day-of support.
• Own production deliverables such as agendas, run-of-show, invitations, presentation materials, and coordination workflows.
• Support execution of enterprise inclusion events led by the Director or Senior I&D team (e.g., cultural moment events, Inclusion Summit), ensuring operational excellence.
• Conduct initial drafting and quality review of RFP/RFI/survey responses to ensure accuracy before escalation and final approval.
• Develop and deliver ERG communications including announcements, meeting follow-ups, newsletters input, and event promotions.
• Maintain content and updates for ERG pages, SharePoint sites, and internal communication channels in partnership with I&D Communications.
• Manage EN leader engagement touchpoints, including scheduling, preparation materials, and follow-through on actions and decisions.
• Perform content research to strengthen and inform the I&D communications strategy.
• Maintain and safeguard Inclusion Network leadership data and ERG metrics, ensuring accuracy and consistency.
• Track activity data, participation, and feedback; prepare reporting dashboards and summaries for the Director.
• Support development of Inclusion Network scorecards, executive summaries, and year-end reports with timely, high-quality data inputs.
• Design, administer, and analyze internal surveys to provide insight-driven program improvements.

• Monitor EN budget spend, track invoices, and prepare documentation for Director review.
• Manage vendor documentation, contract routing, and payment processing in partnership with Source to Pay and Finance.
• Manage recurring ERG leader meetings, including scheduling, materials preparation, action-item tracking, and documentation.
• Provide operational support and materials preparation for the I&D Advisory Board and Inclusion Business Champions as needed.
• Perform other responsibilities as assigned.

Job Specifications

• Bachelor's degree or equivalent experience.
• 5 years of experience in I&D program management, Employee Networks, Employee Resource Group ,human resources, stakeholder engagement, or culture/change initiatives.
• Strong administrative, organizational, and project management skills with the ability to execute multiple priorities.
• Demonstrated interpersonal skills with the ability to form strong relationships and partnerships with others, at all levels and roles across the enterprise.
• Demonstrated excellent verbal and written communication skills.
• Ability to support leaders through influence without owning strategic decisions.
• Proficiency with MS Office; experience with SharePoint or other content management platforms preferred.
• Strong attention to detail, operational discipline, and follow through.
• Commitment to advancing diversity, inclusion, and belonging.
• Ability to partner, collaborate and work strategically with cross-functional teams to drive overall solutions, while appropriately anticipating and managing issues and risks and large-scale change management.

#LI-VJ1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$63,500.00-$120,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:
Unum", "salary_raw": "Row(double=None, string=None)"}