OneTrust Technical Owner/Administrator

Job Description:
We are looking for a Platform Lead to own and evolve the technology ecosystem that powers our enterprise compliance and data privacy operations. In this role, you will serve as the primary technical owner of our self-hosted OneTrust instance and several adjacent compliance technologies. You will partner with multiple business groups—including Compliance, Customer Communications, and Data Privacy Governance (DPG)—to ensure the platform is stable, scalable, and continually improving.

This is a hands-on role for someone who is equally comfortable driving platform strategy, managing feature roadmaps, and diving into system architecture, integrations, and configuration details.

Daily Tasks Performed:

• Own the OneTrust Platform
• Serve as the primary administrator and technical owner of our self-hosted OneTrust environment.
• Support three business functions:
• Compliance: UCPM for known customer profile management, DNSS receipts, and CMP for cookie configuration.
• Communications/Email Marketing: UCPM for CAN-SPAM compliance and consent management.
• DPG: PIA module for data inventory and privacy impact assessments.
• Manage integrations with internal APIs and downstream systems.
• Maintain the platform lifecycle: updates, patches, major releases, and environment planning.
• Own the relationship with OneTrust product support, track escalations, and communicate platform changes.
• Maintain the platform enhancement backlog and drive roadmap prioritization.
• Support Compliance Technology Beyond OneTrust
• Take technical ownership of custom JavaScript front-end logic for known customer management across authenticated sites.
• Support and evolve a .NET web service that brokers communication between OneTrust and internal systems.
• Oversee and maintain an internal audit automation capability currently being developed in Python (and potentially lead future enhancements).
• Ensure alignment with enterprise IT operations, architecture, and security standards.
• Collaboration & Leadership
• Serve as the central point of coordination across Legal/Compliance, Marketing, Data Privacy, IT Operations, and vendor teams.
• Translate business requirements into scalable platform configurations and technical work packages.
• Contribute to release planning, operational readiness, and incident/problem management.
• Promote best practices in data privacy, compliance operations, and platform governance.

What will this person be working on
Support Compliance Technology Beyond OneTrust

Position Success Criteria (Desired) - 'WANTS'
Required

• Hands-on experience administering or developing within OneTrust (any modules; platform-wide ownership preferred).
• Strong technical foundation in application/platform administration, API integrations, system configuration, and troubleshooting.
• Ability to manage complex stakeholder needs and translate requirements into actionable technical plans.

Nice to Have

• Experience with UCPM, CMP, PIA, or related privacy/compliance tools.
• Background in compliance, data privacy, or digital consent management.
• Familiarity with modern web technologies (JavaScript), .NET services, or Python scripting.
• Exposure to IT operations, incident/problem management, or release management.
• Experience working with Jira for backlog and workflow management.
• Knowledge of the automotive industry or large enterprise environments.