ServiceNow developer - AIOps


Aroha Technologies
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Job Details
Skills
- Python
- JavaScript
- Documentation
- DEV OPS
- API
- Amazon Web Services
- Machine Learning
- Problem-Solving
- ServiceNow
- REST
- Scripting
- GCP
- Shell Scripting
- IT Infrastructure Library
- ITIL
- Remediation
- Requirement Analysis
- IT Service Management
- IT Operations Management
- SNMP
- Anomaly Detection
- HLA
Summary
ServiceNow developer - AIOps
JD
- Implement and configure ServiceNow AIOps, including:
- Event Management
- Health Log Analytics (HLA)
- Agent client collector implementation and Metric Intelligence (MI)
- Machine Learning based anomaly detection
- Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
- Design AIOps architecture, data flows, dashboards, and service health models.
- Configure alert rules, correlation logic, noise reduction policies, and service impact models.
- Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
- Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
- Collaborate with Cloud, DevOps, and ITSM teams to deliver end to end solutions.
- Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
- Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
- Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
- Strong analytical and problem solving skills.
- Excellent communication and client facing abilities.
- ServiceNow certifications (CSA, CIS ITOM, CIS Discovery, CIS Event Management) good to have.
- Dice Id: 10515154
- Position Id: 2026-6754
- Posted 7 hours ago
Company Info
About Aroha Technologies
Michael Arrington, founder and co-editor of Tech Crunch once famously said that ‘The best startups generally come from somebody needing to scratch an itch’.
Quite true to the thought, Aroha Technologies Inc was launched in 2008 in Florida. While we began our journey with a powerful Staffing Specialist & Software Development, Today our procedure has amplified into a more robust and simplified solution for Marketers looking for consistent and long term.
In our quest to do better, we resolve to simplify user acquisition, retention, engagement and large Business without blinking an eyelid! A semi-remote team spread across the globe, we are here to help you one step at a time.
Unmatchable growing excellence When AROHA was formed, we interviewed many potential clients and business colleagues and asked what a single important question seemed: “If you could design a firm to meet your needs, what would it look like?” The answers to that question have guided our thinking and planning on an ongoing basis, and form the core of our thinking about how we treat our clients and our employees, whom we call associates.
At a most basic level, we have stated our mission in a promise to our clients and our associates: “Unmatchable growing excellence.” This alignment governs superior service to our customers and supports our associates who perform that work, which cannot be matched by our competitors.
In short, we believe that care of our associates, disciplined financial management, and constant attention to the fundamentals of good delivery adds up to a successful, scalable business.


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