Salesforce Solution Architect

Remote β€’ Posted 2 hours ago β€’ Updated 2 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Scoreβ„’

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Job Details

Skills

  • Routing
  • Business Acumen
  • Knowledge Management
  • Management
  • Business Process
  • Cloud Computing
  • Data Modeling

Summary

Salesforce Solution Architect

Required Skills -
Salesforce Service
Cloud Salesforce
Agentforce Solutions Architecure
Design
Job Responsibilities
Job Duties - Qualifications

● Bachelor degree in Computer Science, Engineering, or a related field
● 15+ years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud, with at least 2 years of Agentforce
solution/implementation experience.
● Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
● Strong experience in Service Cloud capabilities and features like Service Console,
Case Management, Omni-Channel routing, Knowledge Management, CTI integration,
Email integration, and Agentforce functionalities
● Proven experience and deep understanding of Agentforce design/configuration,
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
● In-depth knowledge of Salesforce architecture, data model, and security model
● Salesforce Service Cloud certification, and Agentforce Agentblazer Legend is a plus

Employers have access to artificial intelligence language tools (β€œAI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91123050
  • Position Id: 8910775
  • Posted 2 hours ago
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