Fullstack Production Support (.Net, React, Dynatrace, Playwright) - 10+ yrs - SFO/San Ramon
Systems Management Group, Inc
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Job Details
Skills
- Fullstack Production Support
- .Net
- C#
- React
- L2/L3
- Dynatrace
- Playwright
Summary
Role: Fullstack Production Support
Exp: 10+ yrs
Location: SFO or San Ramon, CA (Hybrid)
Scope:
Local Full-Stack Developer for L1 production support on the EWS 2.0 / Prism project. Will serve as first line of defense for platform health, incident triage, and rapid troubleshooting.
Key Responsibilities:
- Incident Triage & Resolution: Investigate and resolve L1 support tickets across .NET backends and React frontends.
- Application Monitoring: Use Dynatrace to monitor uptime, track performance metrics, and inspect transaction traces.
- Automated Testing: Execute and maintain Playwright test suites for synthetic checks and post-release verification.
- Escalation & RCA: Perform initial root-cause analysis and route complex issues to L2/L3 engineering squads.
Required Skills
- Hands-on experience with .NET (C#) and React.
- Proficiency in Dynatrace (APM) and Playwright (E2E testing).
- Finance/Wealth Management experience a plus.
Regards,
Prakash
prakash.v(@)smg(-)llc(.)us
- Dice Id: 91171941
- Position Id: 9125907
- Posted 1 day ago
Company Info
About Systems Management Group, Inc
Systems Management Group, Inc. (SMG) was created in 1989 and is dedicated to providing a complete suite of products and services to the Healthcare Community. In addition to selling and supporting Practice Management & EHR software, we have many add-on products to enhance practice productivity. Our clients include medical practices, clinics and billing services from coast-to-coast.
SMG's team of specialists works with CGM products including Lytec Practice Management and Lytec MD EHR. SMG was one of Lytec's first resellers and continues 35 years later to be amongst its most respected sources of experience and knowledge. We participate on the Lytec Advisory Board and have helped bring critical features and functions to the Lytec software product for many years.
SMG has worked with thousands of medical practices and is dedicated to the art of customer support. Utilizing online remote support tools, we are a phone call away from answering your questions & resolving your issue. Our experienced professional team is schooled and certified in the latest technology and industry requirements.