Microsoft Dynamics 365 CRM Technical Lead

Role: Microsoft Dynamics 365 CRM Technical Lead / Solution Architect

Location: Malvern, Pennsylvania

Duration: 6 Months

Technical/Functional Skills

• CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
• Ability to design & develop plugins, JS, power automate
• Ability to data model in CRM based on requirements
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate, o Create Design documentation
• Should have worked on Solution that involve integrations using various patterns
• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
• Worked in Solution deployments, ALM and CRM Solutions
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like, o Requirement Gathering
• Solution Design – Focused on Data /Integrations design, • Good Communication
• D365 Certification - PL 600/200 or AB 100
• Knowledge about Azure Components and AZ 900 certification is preferred.
• Roles & Responsibilities • Able to work in agile delivery model & stakeholder management.
• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.
• Deployment Support of the CRM solution.

Skills: Microsoft Dynamics, Microsoft Dynamics 365 CRM Functional

Experience Required: 6-8