Job Description:
This position is a project manager in the Family and Economic Support Technical Services (FESTS)
section supporting child support systems. Project duties will include project management/ coordination,
direction, guidance and consultation of multiple projects using waterfall, agile and hybrid agile
methodologies. Project duties will also include PMO support tasks such as managing action items and
backlog, tracking risks and issues, preparing instructions, preparing meeting agendas and minutes,
preparing and managing communication plans, assisting with process improvements, tracking resource
allocation, preparing status reports, managing work plans, and serving as a liaison between business and
technical partners.
Candidates must have experience with supporting application development for large complex systems
(e.g. Health and Human Services, Insurance, Banking, etc.). This position also requires knowledge of
and experience with systems analysis and design techniques; estimates for analysis, design,
programming, testing and implementation tasks; and methods used to develop, install, and
maintain large complex information data systems. This position requires knowledge of and
experience with project management techniques and automated project management tools used to create
detailed project plans and support Program Management Office functions including Microsoft Office
Suites. Requires knowledge and understanding of standard project management industry practices such as
the PMI's framework. Understands business and technical objectives of a project and works with project
team and sponsor and has experience documenting risks and developing mitigation plans. Identifies,
tracks, and ensures resolution of issues and removal of barriers. Preference will be given to qualified
candidates with experience in Child Support business area and/or multi-year projects with state and
federal reporting requirements.
List any special qualifications & years of experience: (List any specific skills, software, or
requirements the position will require. Optional format below)
Mandatory Qualifications
Qualification Desired Experience
Experience with creation of detailed workplans using automated
tools
10 years
Excellent oral and written communication skills 10 years
Experience in Technical Writing and Documentation 10 years
Application Development and Support project management all
phases of the systems development life cycle supporting a large
system (Health and Human Services, Insurance, Banking, etc.)
8 years
MS Product experience (Excel, Outlook, Project, Word) 10 years
Experience with system modernization projects 3 years
Experience completing Unit/Development Testing, Systems
Testing, and Supporting User Acceptance Testing
5 years
Experience with sharepoint including administering access. 2 years
Experience working with a business customer to document
requirements, analysis, and design deliverables
10 years
Experience with project management related to data conversion
and data management.
3 years
Optional Qualifications:
Qualification Desired Experience
Knowledge and experience with child support system
certification
3 years
Experience executing and documenting the Test Deck for IV-D
system Certification
2 years
Financial and Case Management Child Support Enforcement:
Systems development and maintenance experience
3 years
Experience with an ALM tool (Azure DevOps, JIRA) 3 years
Project Details (project overview, who the contractor will work with, soft skills needed, etc.):
This position will be working to provide project management services to support the prioritized projects
of the Wisconsin Child Support program. The child support program is working on a modernization
effort for the program and related technology systems. This position will provide project management
support to the Child Support Modernization project and any other prioritized work assignments
Requirements
Project details: This position will be working to provide project management services to support the prioritized projects of the Wisconsin Child Support program. The child support program is working on a modernization effort for the program and related technology systems. This position will provide project management support to the Child Support Modernization project and any other prioritized work assignments.