EUC Onsite Support Engineers


Wise Skulls Corp.
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Job Details
Skills
- Deskside
Summary
Title: EUC Onsite Support Engineers Location: Austin & Plano(TX), Burlington (VT) (100% onsite) Duration: 6 months (possibility of an extension)
JD
- 3-4 years of experience in EUC H&F Support. (End User Compute Deskside Support)
- Responsible for managing all IT requirements at the client s office while serving as the primary representative of the Infosys support team. Also provides H&F support for other technical towers, including Network and Data Center.
- Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
- Good customer handling skill and prior experience in Concierge (VIP Users) support
- Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
- Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
- SCCM client end installation & troubleshooting knowledge
- Basic knowledge of Networking and Active Directory
- Must have right attitude and customer centric approach.
- Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
- 100% onsite - Working from our client office
- Dice Id: 91097138
- Position Id: 4813
- Posted 21 hours ago
Company Info
Since 2019, Wise Skulls has been redefining the landscape of contractual staffing by connecting exceptional talent with industry-leading opportunities. Specializing in the IT sector and expanding into diverse industries, we help build impactful careers and high-performing teams.
Our mission is clear: to align the right people with the right roles while fostering long-term success for individuals and organizations alike. By leveraging cutting-edge technology, industry expertise, and a deep understanding of both on-site and remote work dynamics, we provide staffing solutions that go beyond filling positions and create pathways to growth and innovation.
At Wise Skulls, we aspire to set new benchmarks for efficiency and excellence in staffing. Our vision is to become the go-to platform for contractual hiring, empowering professionals to achieve their career aspirations and enabling businesses to thrive with dynamic teams.

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