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SERVICENOW BCM CONSULTANT

Hybrid in Sunnyvale, CA, US • Posted 1 day ago • Updated 1 day ago

Full Time

No Travel Required

Hybrid

Depends on Experience

CogniSoft Technologies

Fitment

Dice Job Match Score™

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Job Details

Skills

SERVICENOW BCM MODULES
BUSINESS CONTINUITY MANAGEMENT (BCM)
SERVICENOW SCRIPTING

Summary

10 TO 12 YEARS OF EXPERIENCE AS BCM CONSULTANT IN SERVICE NOW.

RESPONSIBILITIES / EXPERIENCE

REQUIREMENT GATHERING & WORKSHOPS: LEAD MEETINGS WITH CLIENT STAKEHOLDERS TO GATHER BUSINESS OBJECTIVES AND DEFINE PROCESS WORKFLOWS.
SOLUTION DESIGN & CONFIGURATION: CONFIGURE SERVICENOW BCM MODULES (INCLUDING BUSINESS IMPACT ANALYSIS, BUSINESS CONTINUITY PLANNING, EXERCISE MANAGEMENT, AND CRISIS MANAGEMENT).
PROCESS ALIGNMENT: ENSURE THE CUSTOMIZED SERVICENOW SETUP COMPLIES WITH INTERNAL RISK POLICIES AND EXTERNAL REGULATORY REQUIREMENTS.
TESTING & DEPLOYMENT: LEAD USER ACCEPTANCE TESTING (UAT), TRIAGE DEFECTS, AND SUPPORT CUTOVER ACTIVITIES DURING DEPLOYMENT.
TRAINING & DOCUMENTATION: CREATE SOLUTION DOCUMENTATION AND DELIVER TRAINING SESSIONS TO END-USERS AND CLIENT TEAMS

QUALIFICATIONS/REQUIRED SKILLS:

SERVICENOW PLATFORM KNOWLEDGE: DEEP UNDERSTANDING OF SERVICENOW PLATFORM FUNDAMENTALS, INCLUDING CMDB ARCHITECTURE, WORKFLOWS, AND FORMS.

DOMAIN EXPERTISE: SOLID GRASP OF BUSINESS CONTINUITY MANAGEMENT (BCM) PRINCIPLES AND IT RISK MANAGEMENT/GRC PROCESSES.

TECHNICAL SKILLS: FAMILIARITY WITH SERVICENOW SCRIPTING (JAVASCRIPT, GLIDE API, CLIENT SCRIPTS, BUSINESS RULES) IS HIGHLY DESIRED.

CONSULTING & SOFT SKILLS: EXCEPTIONAL COMMUNICATION, RELATIONSHIP-BUILDING, ANALYTICAL, AND PROBLEM-SOLVING ABILITIES.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10527831
Position Id: 9030114
Posted 1 day ago

Company Info

About CogniSoft Technologies

CogniSoft Technologies focuses on providing niche Business Intelligence & Data Analytic solutions to businesses across various industries. We are Tableau Alliance Partners. We are also an SAP certified Company.

We are a team of experienced, dedicated, hardworking, and innovative professionals who have had proven their expertise in different business verticals such as Banking and Financial Industry, Healthcare, Supply chain, Insurance, Software Development, IT consulting, Business consulting etc.

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Contact the job poster

Anil Malapati

Talent Acquisition Lead @ CogniSoft Technologies

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