Position OverviewWe are seeking a skilled AV / Desktop Support Technician to support end-user technology and audiovisual systems in a Windows-based environment. This role focuses on providing hands-on desktop support while also managing, troubleshooting, and maintaining AV equipment, including Logitech conferencing solutions and ViewSonic displays. The ideal candidate is customer-focused, technically capable, and comfortable supporting both individual users and conference room technology.
Key Responsibilities- Provide desktop support for Windows workstations, laptops, peripherals, and related hardware.
- Diagnose and resolve hardware, software, and connectivity issues for end users.
- Support and maintain audiovisual systems, including video conferencing rooms and presentation spaces.
- Set up, configure, and troubleshoot Logitech conferencing equipment (cameras, microphones, meeting room solutions).
- Support and maintain ViewSonic displays, monitors, and presentation hardware.
- Assist with conference room setups, including displays, audio, cameras, and cabling.
- Support Microsoft applications and tools commonly used in meeting environments (Teams, Outlook, PowerPoint).
- Perform equipment installs, moves, adds, and changes (IMACs).
- Track, document, and resolve incidents and service requests in the ticketing system.
- Provide on-site and remote support as needed.
- Collaborate with IT and facilities teams to ensure AV systems are operational and standards-compliant.
- Maintain AV and desktop support documentation and inventory records.
Required Skills & Qualifications- 2-4+ years of experience in Desktop Support or End-User Support roles.
- Strong experience supporting Windows operating systems in a corporate environment.
- Hands-on experience with AV equipment, including conferencing and presentation systems.
- Familiarity with Logitech video conferencing solutions and ViewSonic displays.
- Solid troubleshooting skills for hardware, software, and basic network-related issues.
- Experience supporting conference rooms, meeting technologies, and user presentations.
- Strong customer service skills with the ability to support users at varying technical levels.
- Excellent communication and documentation skills.
Preferred Qualifications- Experience supporting Microsoft Teams Rooms or similar collaboration platforms.
- Familiarity with ticketing systems and ITIL-based support workflows.
- Exposure to inventory management or asset tracking.
- Experience supporting hybrid or executive conference room environments.
Job Type & LocationThis is a Contract position based out of Dallas, TX.
Pay and BenefitsThe pay range for this position is $20.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Dallas,TX.
Application DeadlineThis position is anticipated to close on Apr 25, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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