Desktop Support (O365   EUC H&F Support  )

Albert, OK, US • Posted 1 day ago • Updated 1 day ago
Contract Corp To Corp
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • EUC

Summary

Hi
Greetings.,
 
Position : Desktop Support (O365   EUC H&F Support  ) 
Location: Austin, TX, Plano, and Dallas, TX (5 days a week onsite) 
Duration: 12+ Month Contract 
 
Required Skills:

3-4 years of experience in EUC H&F Support.  
(End User Compute – Deskside Support)
100% onsite—working from the client's office 5 days a week.

•  Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
•  Good customer handling skill and prior experience in Concierge (VIP Users) support
•  Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
•  Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
•  SCCM client end installation & troubleshooting knowledge
•  Basic knowledge of Networking and Active Directory
•  Must have right attitude and customer centric approach.
•  Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
•  Incident, Service Request, and Problem Management (ITIL)
•  Customer Service(including VIP Customer Service) and Communication Skills
•  Vendor Coordination
•  Documentation and SOP Creation
•  Ability to work independently and manage onsite priorities
•  Collaboration with Infrastructure, Security, and Engineering Teams

Thanks & Regards,
 

Nayak Teketi | US IT Recruiter
 | 
Conch Technologies, Inc | 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10125234
  • Position Id: 14896-25909-1790184830
  • Posted 1 day ago
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