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System Analyst

Washington, DC, US • Posted 7 days ago • Updated 21 minutes ago

Full Time

On-site

Fitment

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Job Details

Skills

Cyber Security
Program Management
Enterprise Software
Swift
Technical Writing
Usability
Workflow
Computer Science
Information Systems
Business Administration
Systems Analysis
Database
Software Testing
Technical Support
Communication
Conflict Resolution
Problem Solving
Writing
User Guides
Section 508
Accessibility
Testing

Summary

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services

Position Summary

The Systems Analyst I supports enterprise software applications for the HHS Administration for Strategic Preparedness and Response (ASPR) SWIFT program. Working under the guidance of a Systems Analyst II, Senior Analyst, or Project Manager, this person helps document user needs, test applications, maintain support materials, and assist government users.
Key Responsibilities

Meet with team leads and government staff to document software requirements, user workflows, and functional needs.
Translate requirements and system processes into clear technical documentation, user manuals, and support materials.
Test application functions using sample data and document results and issues for review.
Conduct Section 508 accessibility and usability evaluations and document findings.
Serve as an initial point of contact for service requests, troubleshoot routine application issues, and escalate complex problems.
Train new users on application workflows and system functions.
Help maintain accurate records of requirements, testing, support requests, and system changes.

Minimum Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. A nontechnical bachelor's degree combined with demonstrated technical skills or relevant certifications may be considered.
Typically 2-4 years of experience in IT support, systems analysis, database operations, or a related area.
Ability to document requirements and explain technical processes clearly to users.
Familiarity with software testing, troubleshooting, and user support.
Strong communication, organization, and problem-solving skills.

Preferred qualifications: Experience supporting government applications, writing user guides, or performing Section 508 accessibility testing.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183834
Position Id: 6aef6f656a3f43ad929d5b69c932bffd
Posted 7 days ago

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