Project Manager

Hawthorne, CA, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
On-site
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Job Details

Skills

  • Real-time
  • Process Automation
  • Standard Operating Procedure
  • Service Delivery
  • Crisis Communications
  • Decision-making
  • Communication
  • Collaboration
  • Emergency Management
  • Documentation
  • Workflow
  • API
  • Artificial Intelligence

Summary

We are seeking a dedicated and proactive Project Manager to join our dynamic team. This role offers an exciting opportunity to contribute to innovative projects in a hybrid work environment.
Responsibilities
  • Monitor and respond to operational issues across multiple community safety services.
  • Provide real-time operational support during active events, ensuring service integrity.
  • Document workflows and identify opportunities for process automation.
  • Develop and maintain standard operating procedures for various services.
  • Coordinate with third-party partners to facilitate effective service delivery.
  • Participate in on-call rotations and respond to incidents within defined SLAs.
Skills
  • 3+ years of experience in community operations, crisis communications, or related fields.
  • Strong judgment and decision-making skills in time-sensitive situations.
  • Excellent written and verbal communication skills for effective coordination.
  • Comfortable working with AI-assisted workflows and escalation processes.
Preferred Skills
  • Experience in emergency management or public safety operations.
  • Familiarity with animal welfare organizations or pet technology platforms.
  • Background in process documentation, workflow design, or operations automation.
  • Experience working with API integrations or partner support.

We are committed to fostering a diverse and inclusive workplace where every individual is valued and empowered. We welcome applicants from all backgrounds and experiences to apply and contribute to our mission.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 74648
  • Posted 2 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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