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Project Manager -Salesforce

Remote in Durham, NC, US • Posted 4 hours ago • Updated 12 minutes ago

Full Time

Part Time

On-site

Fitment

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Job Details

Skills

Agile Management
Customer Service
Project Management
Project Lifecycle Management
Budget
Sprint
UPS
Quality Assurance
Productivity
Testing
Acceptance Testing
Release Management
Continuous Integration
Continuous Delivery
Documentation
Software Design
Project Delivery
IT Management
Management
Agile
Estimating
Risk Management
JIRA
Microsoft Azure
DevOps
Communication
Stakeholder Management
Leadership
Decision-making
Conflict Resolution
Problem Solving
PMP
PRINCE2
Scrum
SAFE
Cloud Computing
Salesforce.com

Summary

Job Description

Salesforce Technical Project Manager

Must Have Technical/Functional Skills

Salesforce, Agile, Project Management exp

Roles & Responsibilities

We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud.

The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce, ensuring successful delivery aligned with business outcomes and strategic objectives

Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)

Define scope, timelines, milestones, and deliverables

Ensure projects are delivered on time, within scope, and budget

Track project progress and provide regular status updates

Act as the primary interface between business stakeholders and technical teams

Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)

Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects

Remove blockers and ensure team productivity

Identify, assess, and mitigate project risks

Ensure adherence to quality standards and testing processes

Oversee UAT, release management, and deployment cycles

Ensure adherence to Salesforce development standards and governance

Drive DevOps and CI/CD practices

Maintain documentation for solution design and processes

Generic Managerial Skills, If any

15-20years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles

Proven experience managing large-scale Salesforce implementations

Experience with Agile/Scrum methodologies

Strong planning, estimation, and risk management skills

Familiarity with Jira / Azure DevOps / MS Project

Excellent communication and stakeholder management

Leadership and decision-making skills

Problem-solving mindset

Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe

Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp

Education

Bachelor s degree

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91018020
Position Id: PDT - 11400-12535-1782309742
Posted 4 hours ago

Company Info

About Purple Drive Technologies LLC

Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.

We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

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