LoadMaster Sr. Consultant

LoadMaster Senior Consultant

Burlington, MA or Remote 

About the Role

The LoadMaster Senior Consultant is a customer-facing expert within Professional Services who designs, implements, and optimizes Progress Kemp LoadMaster application delivery solutions. The role partners with Sales Engineering, Support, and Customer Success to deliver high-quality engagements and accelerate customer value.

Key Responsibilities

· Lead discovery, architecture design, and delivery of LoadMaster deployments across physical, virtual, cloud (AWS/Azure/Google Cloud Platform), and containerized environments.

· Install, configure, and tune Layer 4/7 load balancing, SSL/TLS offload, content switching, health checking, session persistence, and high availability (HA).

· Implement and optimize security features including Web Application Firewall (WAF), authentication/SSO integrations (SAML/OAuth/OpenID Connect), and DDoS mitigation.

· Design global traffic distribution using GSLB, DNS, and edge services; plan failover and disaster recovery scenarios.

· Perform migration projects from competitive ADCs (e.g., F5, Citrix, NGINX) to LoadMaster, including cutover planning and rollback strategies.

· Develop implementation plans, runbooks, and as-built documentation; hand over to operations with training and best practices.

· Execute performance benchmarking and capacity planning; analyze telemetry to recommend improvements.

· Advise customers on PCI DSS and other compliance considerations related to application delivery and security controls.

· Contribute to reusable accelerators (templates, scripts, automations), and mentor junior consultants.

· Identify expansion opportunities and collaborate with account teams on statements of work (SOWs).

Qualifications

· 7+ years in Professional Services, Consulting, or Architecture roles focused on networking, application delivery, or security.

· Hands-on expertise with Progress Kemp LoadMaster (hardware, virtual, and cloud editions).

· Strong knowledge of TCP/IP, routing, NAT, VLANs/VxLAN, DNS, TLS/PKI, HTTP/S, and web application architectures.

· Experience implementing WAF policies, authentication/authorization flows, and MFA/IdP integrations.

· Scripting/automation (PowerShell, Bash, Python) and infrastructure-as-code familiarity a plus.

· Cloud networking and ADC experience in AWS/Azure/Google Cloud Platform; Kubernetes ingress/controller knowledge is beneficial.

· Clear, structured communication; ability to lead workshops and produce high-quality documentation.

· Relevant certifications (network/security/cloud) are advantageous but not required.

Success Indicators

· On-time delivery against SOW scope, milestones, and acceptance criteria.

· Customer satisfaction (CSAT) and adoption metrics for implemented solutions.

· Quality of architecture artifacts, runbooks, and knowledge transfer.

· Risk management and cutover success with minimal downtime.

· Reuse and contribution of accelerators/templates that reduce delivery effort.

Work Model

Hybrid/remote with travel to customer sites as needed (typically up to 25%, may vary by project). Core hours overlap with customer time zones.