What We Need Corpay is seeking a strategic, business-minded Principal Program Manager within our Corporate Payments division to develop and own the strategic and tactical program of implementing our largest enterprise clients. This role will manage complex, high-value deals requiring effective collaboration and engagement with Corpay and client executives, key stakeholders, and project teams. This role will be responsible for delivering successful project outcomes and high customer satisfaction. This role actively manages issues and risks to a satisfactory conclusion and ensures timely escalation to enable senior management to gain insight and review. Program and project management expertise is mandatory to lead and manage large, complex implementations and upgrades, and to facilitate preparation and handoff to long-term support.
This position is based out of Brentwood, TN, or Richmond, VA, and will require travel to client sites for strategic meetings and project oversight. This role reports to the Senior Director of Implementations
How We Work As Principal Project Manager, you will work remotely but are expected to visit the Brentwood, TN, location as required. Corpay will set you up for success by providing:
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities The responsibilities of the role will include:
Project Management
- Leading planning (inclusive of discovery, dependency identification, risk management, coordination of resources), owning creation of program plan in project planning tools, and maintaining ongoing ownership and ultimate accountability for strategy and execution.
- Collating and managing the Corpay cross-functional project plan (e.g., Vendor Enrollment, Integrations, Product, Client Success/Service Delivery). Ensuring an on-schedule delivery.
- Knowledge of different project management methodologies, such that each client project can be delivered with the best execution approach.
Consultative & Solution Oriented
- Acting as a trusted advisor who can dynamically review, document, and interpret a range of client requirements.
- Managing project scope and client expectations expertly, while leveraging statements of work, client needs, current solution capabilities, and internal cross-functional team perspectives.
Executive Presence
- Demonstrating executive presence with the ability to work at both the executive and team levels with skill in adapting communication content and delivery to multiple target audiences.
- Excellent communication and presentation skills (transferable to virtual and on-site interactions), with the ability to influence and collaborate effectively across all levels of the organization and with clients and potentially third parties.
Process Design & Documentation:
- Building-out enterprise implementations as a program with documentation and templates, allowing for scale over time
Strategic Relationships
- Establishing and maintaining relationships with internal teams and stakeholders to manage current and future client implementations of this nature.
- Acting as a client advocate towards meeting the demands of the most up-market and strategic clients in terms of Support, Relationship Management, Product capabilities, etc.
Qualifications & Skills - 4-year Degree in Business Administration, Finance, or a related field, or equivalent experience
- 10+ years of experience in Project Management, Business Analysis, Consulting, or related functions where ownership of project planning, materials, and risk mitigation was proven
- PMP or project management accreditation
- Direct experience in SaaS professional services, implementation, or product delivery
- Travel Flexibility: Be able to travel as needed for client engagements - generally 25-30%
- ERP integration experience with systems such as NetSuite, Sage, Microsoft Business Central, Accumatica, Blackbaud, and Vista)
- Financial forecasting and reporting
- Portfolio budget management
Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Our Company & Purpose CORPAY is a global leader in business payments, laser-focused on developing more innovative ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries, and geographies rely on our product portfolio to manage spending more quickly, efficiently, and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution, and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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