Job Title: Project Coordinator
Location: St. Louis, MO
Job Summary:
Required skills:
· Needs PC with Basic tech background and circuit provisioning understanding
Job Decryption:
· Prior work with telecommunications suppliers on circuit deliveries
· Program, project and service management skills
· Excellent communication skills, both written and oral
· Working knowledge of link layer (LAN protocols), network (routing protocols), and transport layer protocols (TCP and UDP)
· Familiarity with network backbones, campus networks, and data center networks
· Familiarity with DSL, Cable, Wireless and Fiber optic connections and other related services.
· Self-motivated including the ability to work independently with initial direction.
· Effective working together and interpersonal skills.
· Ability to analyze complex issues and convey results in both verbal and written form.
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Roles & Responsibilities:
· Ability to work with multiple Internet service providers for network connectivity between campuses.
· Coordinate and facilitate operational and logistical support of transport (Circuit) related requests with and between multiple groups.
· Liaise with client’s Supplier Management to track circuit orders through the ordering and provisioning process.
· Tracking of service request submissions and/or requests for information related to circuit orders.
· Research Network Service Requests for members of the Global Access Design team.
· Coordinate select level 2 & 3 break-fix activities with suppliers and Boeing partners related to circuits.
· Ability to work well on virtual teams across multiple time-zones.
· This position will require some after-hours work to support production-impacting maintenance activities.
· This position allows telecommuting. The selected candidate will be required to perform work onsite.
· Participate in the network transport ordering and provisioning process as a member of the network transport team
· Candidate to work with appropriate business partners to ensure network transport requirements are captured in network service requests.
· Candidate will manage requests through the life cycle including requirements specification, order placement, test & turn-up, service review, and disconnection