Director, Business Management, TIAA Wealth and Advice - Chief Administrative Office (Frisco, TX)

Business Management
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties

• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC


This role serves as Director, Business Management to help provide partnership support to the Central and West Regions within TIAA's Wealth Management Distribution business.

5+ years required, 7+ years preferred in the following business management skills and qualifications:


Professional Skills

Self-starter with ability to work independently and think critically

Excellent project management capabilities for complex, large-scale initiatives

Demonstrated business performance measurement experience

Ability to manage multiple priorities in a fast-paced, changing environment

Strong tolerance for ambiguity while maintaining focus on results

Communication & Influence

Superior written and oral communication skills

Ability to distill complex information into clear, concise content for all levels

Demonstrated skill in influencing senior leadership

Effective development and delivery of key messages

Interpersonal Qualities

Strong relationship building across all organizational levels

Collaborative approach within geographically distributed teams

Strategic thinker who effectively navigates cross-functional environments

Commitment to continuous improvement

Technical Requirements

Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)

Benefit if the candidate has experience with Canva and MyGAIT

Character & Work Ethic

Highest integrity and professional standards

Discretion with sensitive information

Adaptability and flexibility in changing business environments

LOCATION: This position is deemed Hybrid Flex which means this position will not be a fully remote position but will allow for some flexibility. This position will be associated with the following TIAA metropolitan marketplace or office location: Frisco, Texas.





Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Anticipated Posting End Date:
2026-03-28

Base Pay Range: $91,600/yr - $134,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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TIAA maintains a drug-free and smoke/free workplace.

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