Service Delivery Manager-Java,Mainframe

We're looking for a Service Desk Lead to support the DFC. This position will be located in Washington DC, and will be onsite. Responsibilities The IT Service Desk Lead supports federal customers by managing Tier 1/Tier 2 service desk operations, maintaining disciplined ITIL 4 practices, and ensuring contract-compliant service delivery across an enterprise IT environment. This role provides oversight of all ITSM functions in ServiceNow, supports government stakeholders during major incidents, an

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Reporting Analyst ServiceNowAbout the RoleWe are seeking a detail-oriented Reporting Analyst with ServiceNow experience to transform raw platform data into meaningful reports, dashboards, KPIs, and insights that drive decision-making across IT, business, and executive teams. This role is central to how our organization measures service performance, identifies operational trends, and communicates value to stakeholders at every level from the Service Desk to Management. Core ResponsibilitiesBuil

GTI2 is seeking a ServiceNow Developer to play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projects' success and our clients' satisfaction. HIGH PRIORITY QUALIFICATIONS, SKILLS, EXPERI