Storage and Backup Engineer

Storage and Backup Engineer

Location: San Jose, CA (4x a week onsite, remote on Friday) 

Team Overview

You will be a part of the Technical Solutions Services team. The role of a Storage & Backup Engineer is to design, implement, manage and maintain storage solutions . You will be providing Level 2-3 support to Storage and Backup environment. You will provide administration and engineering support on multiple OS platforms in a multi-vendor environment, while working closely with architecture, application development, database, server and networking teams. In addition, you will continuously participate in developing, defining and simplifying processes to improve services. For new initiatives or critical upgrades, you will work closely with Business/Application Development & Engineering teams during project analysis and design phases and with the Operations team during the implementation and post go-live support.

Duties/Day to Day Overview

·                     Design, implement, manage, and maintain storage solutions

·                     Leads and participate in installation and configuration activities of storage and backup systems.

·                     Provision and decommission storage in accordance with documented procedures

·                     Managing and troubleshooting NFS exports and CIFS Shares

·                     Supports resolution of production support incidents

·                     Troubleshoots issues across development, test and production systems

·                     Routinely monitors all systems within the storage and backup domain

·                     Performs systems resource optimization activities

·                     Participates in systems management, and security compliance activities

·                     Oversees monitoring, system access and configuration management

·                     Understanding of application /database design & integration with storage systems

·                     Identifies automation opportunities by communicating and collaborating with the team

·                     Researches and recommends automation and monitoring tools

·                     Develops and maintains procedures and storage system documentation

·                     Create Knowledge Base articles of operational tasks to streamline support and empower first and second level support to resolve issues

·                     Document the design, operation and troubleshooting of technology platforms and procedures

·                     Automate repeatable task using scripting & Ansible

·                     Research new technologies and processes

• Participates in On-Call rotation support

Top Requirements

(Must haves)

·                     Actively working in production environment

·                     3-7+ years of production support experience in Storage & Backup Administration

·                     Expert level knowledge of large-scale Storage Area Network & Systems (NetApp , EMC , HPE , IBM, Cisco, Rubrik & Brocade)

·                     NetApp Grid

·                     SAN / Storage Administration certification is must

Advanced to expert knowledge of technologies such as operating systems (AIX, Linux, Windows, VMware)