Senior WiFi Infrastructure Engineer

3. Senior WiFi Infrastructure Engineer

Location: Santa Clara, CA

Must come for F2F client interview at Santa Clara office.

As a Wireless Network SRE, your role will focus on:

• Owning the operational aspect of the wireless infrastructure, ensuring its high availability and reliability.
• Partnering with architecture, tooling, and deployment teams to guarantee that new implementations are supportable and align with production standards.
• Advocating for and implementing automation to reduce toil and enhance operational efficiency.
• Monitoring network performance, identifying areas for improvement, and coordinating with relevant teams to execute enhancements.
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• Collaborating with SMEs to resolve production issues swiftly and effectively, maintaining customer satisfaction.
• Identifying opportunities for operational improvements and partnering with teams to develop solutions that drive excellence and sustainability in network operations.

What we need to see:

• Educational Background: BS degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience.
• Professional Experience: Minimum of 8 years of industry experience in wireless site reliability engineering, wireless network operations, or related areas. Solid grasp of underlying network and security components leveraged in a wireless network.
• Wireless Protocols and Standards: Expert-level knowledge in wireless technologies such as 802.11ac and 802.11ax in addition to surrounding technologies such as WPA, Radius, EAP, 802.1X.
• Wireless Access Points and Controllers: Strong familiarity with WLAN controllers – especially Mist. 
• RF Design and Troubleshooting: Understanding RF fundamentals, site surveys, spectrum analysis, and interference mitigation. Capable of building and interpreting wireless site heatmaps and optimizing for events.  Tuning wireless networks for scalability and high availability.
• Network Skills: Expertise in general network technologies such as TCP/UDP, IPv4/IPv6, BGP, VPN, L2 switching. Proven track record in network operations.
• Programming and Scripting Skills: Experience in one or more of the following: Python, Perl, Bash.
• Monitoring Tools: Familiarity with network management tools such as Prometheus, Grafana, Alert Manager, Nautobot/Netbox, Netdisco
• System Administration: Knowledge of Linux system fundamentals is a plus.
• Problem-Solving and Communication: Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.

Ways to stand out:

• Support Automation: Track record of taking operational signals through means such as SNMP, Syslog, synthetics to solve operational challenges. Background in building and/or leveraging synthetics such as UXI, Signal7, Wyebot to measure wireless availability and user experience.
• Code Optimization: Ability to debug and optimize code; automate routine tasks.
• Platform Exposure: Experience with Mellanox/Cumulus Linux, Mist Wireless, Cisco Wireless.
• Security Awareness: Experience with WLAN security components such as ISE
• Previous SRE experience.