Lead Platform Architect - Adobe Journey Optimizer (AJO)
Location: Remote
Role Overview
We are seeking an experienced Lead Platform Architect – Adobe Journey Optimizer (AJO) to lead the technical architecture, solution design, platform configuration, and integration of Adobe Journey Optimizer for an enterprise implementation.
The ideal candidate should have strong hands-on expertise in AJO, Adobe Experience Platform (AEP), Real-Time CDP, journey orchestration, and offer decisioning, with the ability to lead technical implementation activities.
Key Responsibilities
Lead the end-to-end technical architecture and solution design for Adobe Journey Optimizer.
Design detailed customer journeys and technical solutions for prioritized MVP marketing use cases.
Define and finalize AJO workspace, sandbox, channel, and platform configuration architecture.
Architect integrations between AJO, Adobe Real-Time CDP audiences, and messaging infrastructure.
Lead hands-on AJO base configurations, including journeys, events, actions, channels, and related platform settings.
Design and evaluate offer decisioning solutions using Adobe Journey Optimizer Decisioning or PEGA.
Assess existing Oracle Eloqua and SendGrid implementations, including integrations, data flows, and messaging capabilities.
Develop detailed technical architecture documentation, integration specifications, and configuration plans.
Provide technical leadership and guidance to development and implementation teams.
Collaborate with client stakeholders, solution architects, and delivery teams to ensure successful implementation.
Required Skills
Strong hands-on experience in Adobe Journey Optimizer architecture, configuration, and implementation.
Expertise in Adobe Experience Platform (AEP) and Adobe Real-Time Customer Data Platform (RTCDP).
Experience with customer journey orchestration, audience segmentation, personalization, and omnichannel campaigns.
Strong understanding of AJO integration patterns, APIs, event-driven architecture, and messaging infrastructure.
Experience designing and implementing offer decisioning solutions.
Ability to independently lead technical architecture and implementation activities.
Experience developing detailed solution design and technical architecture documentation.
Strong technical leadership, stakeholder management, and communication skills.
Good-to-Have Skills
Experience with Oracle Eloqua and SendGrid.
Knowledge of PEGA Customer Decision Hub.
Adobe Journey Optimizer or Adobe Experience Platform certifications.
Experience delivering enterprise-scale marketing technology implementations.
Expected Deliverables
AJO detailed solution design and architecture documentation.
MVP journey designs and technical implementation briefs.
Finalized AJO workspace and channel configuration architecture.
AJO and RTCDP integration design.
Initial AJO platform configurations.
