Service Now Developer - ITSM

Role: Service Now Developer - ITSM
Location: USA Remote  

Job Description:

CAD certification is mandatory.

Key Responsibilities:

• Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform

• Design and develop custom applications, custom rules, and platform customizations

• Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs

• Build and manage workflows using Flow Designer, including Flow Actions and Subflows

• Develop and support integrations using REST/SOAP APIs, MID Server, and IntegrationHub

• Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required)

• Ensure adherence to ServiceNow best practices, coding standards, and platform performance guidelines

• Support testing, deployment, and post-production stabilization

• Collaborate closely with architects, functional consultants, and stakeholders

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Required Skills & Experience:

• Strong hands-on experience as a ServiceNow Developer

• Solid experience in ServiceNow scripting (JavaScript, Glide API)

• Proven experience with Business Rules, customizations, and custom development

• Strong expertise in Flow Designer, Flow Actions, and automation

• Experience working on integrations (REST, SOAP, IntegrationHub)

• Experience implementing or enhancing ServiceNow modules (ITSM preferred)

• Good understanding of ServiceNow data model, security, and performance considerations