FICS Administrator

Job#: 3046131

Job Description:
FICS Administrator

Location: Remote

Role Overview

We are seeking an experienced FICS Administrator to support a major loan servicing system conversion initiative. This role is project-based and focused on preparing the FICS environment for a servicing portfolio merger by moving two FICS instances into a single instance. The ideal candidate will provide additional support for administrative duties related to the conversion and will be capable of contributing immediately to data merger activities, reporting enhancements, system configuration, and testing.

Key Responsibilities

• Support all FICS-related activities associated with the servicing portfolio conversion.
• Assist with data validation, data mapping, reconciliation, and merger preparation efforts.
• Partner with business and technology teams to identify and resolve conversion-related data issues.
• Modify, create, and validate operational and management reports within FICS, using the Pentaho reporting system.
• Configure and administer system settings, including administrative roles, to support conversion requirements.
• Create testing protocols for releases and assist with user acceptance testing (UAT), conversion testing, and defect remediation.
• Analyze servicing data to ensure accuracy and completeness before and after conversion events.
• Validate system integration from both instances into the one single instance.
• Coordinate with vendors and internal stakeholders during project execution.

Required Qualifications

• 5+ years of hands-on experience administering the FICS loan servicing platform.
• Demonstrated experience supporting servicing system conversions, portfolio mergers, or large-scale data migration initiatives.
• Strong understanding of mortgage servicing data, including loan-level servicing records, escrow, investor, and reporting data elements.
• Experience with data validation, reconciliation, UAT, conversion testing, and defect resolution.
• Experience creating, modifying, and validating FICS reports.

Preferred Qualifications

• Mortgage servicing industry experience.
• Prior involvement in FICS conversions or portfolio acquisitions.
• Experience with alternative platforms such as LoanServ or Fiserv may be considered.
• Experience supporting servicing transfers, boarding activities, and data integration projects.
• Experience working within conversion workstreams.
• Strong data analysis, problem-solving, and project coordination skills.
• Ability to work independently in a fast-paced conversion environment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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