Description
Assisting with PC refresh activities and support related to the production assets planned for ACT.
Identify the software that needs to be packaged and scripted for each business unit based off of application discovery
o Package application and load into Software Center
o Develop associated scripts to automate the software installation process
o Test both the software package and scripted installation procedures to ensure correct functionality
Provide technical expertise to the refresh processes and assist with changes to the tools used and associated project processes
Assist with PC imaging, software installation and PC setup
Hold or lead technical meetings related to executing refresh activity
Assist ACT IT with the development of Ubuntu image\OS
Work with IT Org to test acceptable solutions used by ACT users to satisfy security requirements (e.g. antivirmalware, DLP, encryption, etc.)
Work closely with Business Unit SMEs to identify concerns and issues during beta testing
Work closely with Business Unit SMEs to confirm image and solution meets their requirements
Work with GIS and ACT IT leads to help determine interim patching and monitoring solutions
Assist with Ubuntu PC refresh once image is ready
Identify Ubuntu users/PCs
Image PC
Transfer data & install required software
Schedule PC replacement with user
Perform PC installation deskside with user
Submit ISE/NAC exceptions as needed
Evaluate the impacts to the ACT business unit of initiatives, implementations and roll-outs before they are executed.
Provide risk mitigation recommendations and solutions
Address any adverse impacts to the business by resolving ourselves or coordinating with the correct group\individual within ACT IT /IT Org
Monitor production PC's scheduled for updates and follow the client's defined processes to ensure they were successfully received.
Schedule and\or initiate PC reboots around production schedules in order for updates to take affect
Address issues related to recent updates business by resolving ourselves or coordinating with the correct group\individual within the IT Org
Assist with inventory management of ACT IT / IT owned PC equipment
Assist the business with identifying the right hardware to order
Maintain seed stock of hardware inventory
Provide and\or install hardware as requested by end users
Notify the appropriate person or team when re-orders are needed
Assist with removable media process evaluation and exceptions
Review use cases for users/PCs (700+ PCs) that received an exception to determine if USB encryption is acceptable
Document process to submit exception properly
Communicate to users how to properly submit their exceptions
Provide support and assistance to other ACT projects or tasks as needed
Skills
Deployment, Desktop, Active directory, Windows 10, Dell, Customer service, Help desk, Support, Troubleshooting, Hardware, Windows, Imaging, Help desk support
Intermediate Level
Job Type & Location
This is a Contract position based out of Chillicothe, IL.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chillicothe,IL.
Application Deadline
This position is anticipated to close on Feb 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005793040
- Posted 7 hours ago