Lead Data Analyst

Job Description Location: US - Remote Duration: 12 Months Potential Extension/Conversion: Yes Schedule: Full-time, 40 hours/week Start Date: ASAP About the Team The Reality Labs Customer Experience (CX) team is dedicated to improving customer experiences across the entire customer journey. As a Customer Experience Analyst, you will be part of a global practice focused on understanding and learning from our customers. You will leverage customer insights to drive business improvements and promote

Job Description US-Remote (PST or CST preferred) Customer Experience and Support Analyst Description: As a CX Analyst for Reality Labs' Customer Experience (CX) team, you will join a global team leveraging customer feedback to drive service improvements and business growth. You will analyze support surveys and operational data to identify improvement areas and partner with cross-functional teams to implement enhancement strategies. By applying your expertise in data analysis and storytelling, y

Programming Skills knowledge of statistical programming languages like R, Python, and database query languages like SQL, Hive, Pig is desirable. Familiarity with Scala, Java, or C++ is an added advantage. Statistics Good applied statistical skills, including knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Proficiency in statistics is essential for data-driven companies. Machine Learning good knowledge of machine learning methods like k-Nearest

Job role: Solutions Architect Duration: 6 months, contract to hire Location: Remote The Role: As a Forward Deployed Engineer at client, you will work directly with customers to design, build, and deploy solutions using client platform, owning technical delivery from initial discovery through production. This is a hands-on, senior engineering role focused on building real systems in live customer environmentsnot a purely pre-sales or advisory position. You will partner closely with cust