Analytics PM / Virtual Assistant

Remote • Posted 2 hours ago • Updated 2 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • Analytics

Summary

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Analytics PM / Virtual Assistant for one of our client, Please share your resume with current location & full contact info

Role: Analytics PM / Virtual Assistant  

Location: Remote

JD:

We are looking for an Analytics PM / Virtual Assistant to support cross-functional teams by building and maintaining Salesforce dashboards, reports, and operational analytics. The role will focus on delivering real-time visibility into key business metrics for stakeholders including GVCC, Customer Success Managers (CSMs), and network operations teams.

This is a contract-based role ideal for someone who is highly organized, analytical, proactive, and comfortable working with large datasets and stakeholder requests in a fast-paced environment.


Key Responsibilities

Salesforce Reporting & Dashboard Management

  • Design, build, and maintain Salesforce dashboards and reports for operational and executive visibility.
  • Create automated reporting workflows and scheduled reports.
  • Develop KPI tracking dashboards for:
    • Customer success metrics
    • Ticket resolution performance
    • Network operations health
    • SLA adherence
    • Escalation trends
    • Revenue and account activity
  • Ensure dashboard accuracy, consistency, and usability across teams.

Analytics & Data Insights

  • Analyze operational and customer data to identify trends, bottlenecks, and improvement opportunities.
  • Convert raw data into actionable insights for leadership and operations teams.
  • Prepare weekly/monthly business review reports and presentations.
  • Support ad hoc data analysis requests from stakeholders.

 

With regards,

Naveen | Sr. Talent Acquisition

Rootshell Enterprise Technologies Inc.

|

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10448483
  • Position Id: 1210-8272-
  • Posted 2 hours ago

Company Info

About Rootshell Enterprise Technologies Inc.

Founded in 2011, we are an IT consulting and solutions company Headquartered in Santa Clara, California with branch offices in Pennsylvania. We have been serving clients across US, India, Singapore, and Middle East.

Rootshell is highly focused, dedicated and specialized as a consulting company for proving the most incredible experience in Information Technology, Product development and Niche IT skills.

We are headquartered in Silicon Valley and maintain our offshore centre in Hyderabad, India. We understand that technology is not an end in itself for most organizations, and therefore, we endeavour to design solutions that incorporate an organization’s strategic and business objectives. Our client-centric approach helps us in providing outstanding customer service and support.

We specialize in IT Consulting Services and provide end to end staffing of Niche technology skills, and tailor the skill spectrum as per the need of our customers. We enable our customers to transform their business using the power of cloud, analytics, managed services, and digital solutions. Also, we streamline the key business processes by deploying enterprise applications, integrating applications with IT infrastructure, and maintaining them, so that our customers can focus on organizational priorities.

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