IT Manager - Network Strategy & Operations (Application Delivery Team)

Job#: 3022738

Job Description:
IT Manager - Application Delivery & Load Balancing
Overview

A large, multi-brand mobility and transportation organization is seeking an IT Manager to lead the Application Delivery and Load Balancing team within its network engineering and operations function. This team ensures secure, scalable, high-performing delivery of low-latency applications across a global infrastructure.

This position offers a hybrid work schedule, combining remote flexibility with on-site collaboration as needed.
Role Purpose

The IT Manager will provide leadership, coaching, and strategic direction to a team of highly technical engineers responsible for designing, implementing, and optimizing application delivery and load balancing solutions.

The role emphasizes:

• Team leadership and development
• Modernizing delivery platforms
• Integrating automation
• Improving traffic management, resiliency, and observability
• Cross-functional communication and alignment

Success depends heavily on strong communication, relationship-building, and the ability to translate business needs into technical outcomes.
Key Responsibilities
Leadership & Team Management

• Build, mentor, and develop a high-performing engineering team.
• Foster a culture of trust, accountability, and collaboration.
• Communicate technical concepts clearly to non-technical stakeholders.
• Manage team performance, hiring, training, recognition, and career development.
• Model effective communication, collaboration, and conflict resolution.

Strategic & Technical Oversight

• Define and drive team objectives to ensure resilience, scalability, and security.
• Oversee network design, architecture reviews, and related project plans.
• Collaborate across IT to maintain alignment and partnership.
• Work with vendors to shape strategy, evaluate solutions, and review contracts.
• Provide escalation oversight while empowering engineers to own technical outcomes.
• Balance risk with business priorities and apply appropriate urgency to issues.

Qualifications
Required

• Authorization to work in the U.S. (no future sponsorship required).
• Residing within the local region of the hiring site.
• Ability to work core U.S. Central Time business hours.
• Strong commitment to incorporating security into daily decisions and processes.
• 6+ years of relevant IT leadership experience.
• 3+ years of hands-on people leadership with responsibility for mentoring high-performing technical teams.
• Experience defining and managing IT projects and understanding product lifecycle best practices.
• Experience in strategic planning, risk/incident management, project management, and resource allocation.

Preferred

• Bachelor's degree in a related technical field.
• Experience leading teams in large-scale enterprise or service provider environments.
• Strong vendor and partner management experience.
• Background managing high-availability systems focused on performance, scalability, and user experience.
• Familiarity with Agile, waterfall, or hybrid project methodologies.
• Core networking knowledge (routing/switching, firewalls, DNS/DHCP/IPAM).
• Experience with service management tools (e.g., Jira, ServiceNow).
• Basic understanding of network security principles and cloud networking.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.