EQA Program Manager

Hello,

I have below exclusive position with my client. Please let me know your interest so that we can move ahead for further steps.

Job Title: EQA Program Manager

Location: 100% Remote

Duration: 12+ Months

Responsibilities:

The EQA Program Manager is responsible for designing, launching, and scaling an enterprise-wide Quality Assurance program from the ground up. This role defines the QA strategy, operating model, standards, governance, tooling approach, metrics, and cross-functional execution needed to ensure consistent, high-quality delivery across products, platforms, and services. The ideal candidate can build structure where none exists creating repeatable processes, aligning stakeholders, and driving measurable improvements in quality, reliability, and release confidence.

The Mission: The "Quality Gatekeeper"

As our IAM landscape evolves moving toward Zero Trust, Just-in-Time (JIT) access, and cloud-native identity we require a leader who ensures that every change to our identity perimeter is battle-tested. You will act as the final "Quality Gate" for all IAM deployments, ensuring that the Joiner-Mover-Leaver (JML) processes are airtight and that privileged access remains strictly governed.

Engagement Structure

1. Phase 1: Consultancy (The Architecture) You will audit our current IAM testing gaps, design a standardized EQA framework for identity-centric releases, and define the "Go/No-Go" criteria for the IAM gatekeeper function.
2. Phase 2: Contractor (The Augmentation) You will pivot into a hands-on implementation lead, configuring the testing software, building the automated/manual test suites, and augmenting our FTE team to execute the strategy you designed.

Key Responsibilities

• Build the "Identity Quality Hub":Design the testing structures specifically for Authentication, Authorization, and Governance (IGA).
• Gatekeeper Governance:Define and enforce the quality standards that must be met before any IAM policy change or new integration is pushed to production.
• JML Process Engineering:Develop rigorous testing for the high-risk "Mover" and "Leaver" scenarios to prevent privilege creep and orphaned accounts.
• Surge Implementation:Actively configure and manage the EQA toolset, writing test cases that validate complex SSO, MFA, and API-based identity flows.
• Vendor & FTE Collaboration:Lead external testing partners while mentoring internal FTEs on the new testing structures and IAM-specific QA methodologies.

The Technical "Hands-On" Requirements

• IAM Core Knowledge:Deep, practical experience with Okta, Microsoft Entra ID (Azure AD), Ping Identity, or SailPoint/Saviynt. You should understand how these tools fail in a large-scale environment.
• The QA Stack:Expert proficiency in configuring and using:
  • Test Management:Jira (Advanced), Xray, or Zephyr.
  • API Testing:Postman or SoapUI (crucial for testing identity hooks/SCIM).
  • Automation Knowledge:Familiarity with how to hook IAM tests into a CI/CD pipeline (Jenkins/GitHub Actions).
• Enterprise Scale:Proven experience managing identity testing for organizations with 10,000+ identities and complex, multi-tiered business units.
• Security Context:Ability to perform "Negative Testing" (e.g., trying to bypass MFA, testing unauthorized privilege escalation, or validating "Day 0" deprovisioning).