Lead Genesys Developer

Hybrid in Plano, TX, US • Posted 2 days ago • Updated 2 days ago
Contract W2
12 Months
Hybrid
$60 - $65/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Genesys Cloud
  • Genesys Engage / PureEngage
  • IVR

Summary

Immediate need for a talented Lead Genesys Developer. This is a 12 Months Contract opportunity with long-term potential and is located in Plano TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-28320

Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

  • Must have skills: - Genesys Cloud, Genesys Engage / PureEngage, IVR
  • 10 years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
  • Configure and troubleshoot Genesys software and hardware components
  • Integrate Genesys with Third-party applications and Systems
  • Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
  • Working experience on Major Genesys and NICE platform upgrades
  • Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
  • Experience with Genesys products (PureCloud, PureEngage,PureConnect)
  • Experience with call recording platforms (NICE, Genesys IR)
  • Experience with Genesys Cloud APIs,SDKs and development tools
  • Knowledge on Genesys Cloud security features
  • Proficiency with programming languages (Java,Python,JavaScript)
  • Excellent problem solving skills
  • Strong and confident knowledge in Contact Center network topology
  • Coordinate with other tech partners like Avaya, network partners and product vendors
  • Knowledge in Siebel CRM Application Integration
  • Familiar with Agile methodologies and related process.
  • Ability to arrange and write Design Documents.
  • Genesys Cloud, Genesys Engage

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: pyrmid
  • Position Id: 26-28320
  • Posted 2 days ago
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