Job Title: Director of Talent Operations, Strategy & Automation
Job Type: Full-time
Location: Remote
The Role
We're looking for a Director of Talent Operations, Strategy & Automation to build the systems and operating infrastructure that enable our human-data operations to scale.
You will own the strategy and automation roadmap across Talent Operations, identifying where workflows should be automated, redesigned, or rebuilt. A core part of the role is shaping the Ops Platform, our internal system for managing pipeline creation, talent onboarding, subscriptions, and workflows across AI training deployments.
What You'll Do
- Own the TO automation roadmap, prioritizing the highest-leverage opportunities to automate, redesign, or eliminate operational work.
- Redesign workflows for scale, identifying bottlenecks, failure points, and unnecessary manual work.
- Shape the Ops Platform, defining requirements, workflows, business logic, and success criteria for TO systems and engineering initiatives.
- Translate operations into systems, turning complex operational needs into clear product and engineering requirements.
- Work directly with operators to understand workflows, edge cases, pain points, and user needs firsthand.
- Drive cross-functional execution with Product, Engineering, Human Data, Recruiting, and Finance from discovery through rollout.
- Measure impact across operational capacity, cycle time, manual effort, reliability, and error reduction.
- Create visibility into priorities, progress, impact, risks, and dependencies across TO initiatives.
What We're Looking For
- Significant experience in operations strategy, automation, product operations, systems, or business operations.
- Track record of turning complex, manual operations into scalable systems and workflows.
- Strong product judgment and ability to translate operational problems into technical requirements.
- Hands-on experience with process mapping, workflow design, automation, and systems implementation.
- Experience partnering with Product and Engineering to build internal platforms or operational tooling.
- Strong analytical and communication skills across technical and operational teams.
- Ability to operate from strategy through execution in fast-moving, ambiguous environments.
Nice to Have
- Experience building or scaling internal operations platforms or workflow systems.
- Experience applying AI or agentic automation to operational workflows.
- Technical fluency with APIs, integrations, automation platforms, and system architecture.
- Experience in AI data operations, human-data infrastructure, marketplace operations, or distributed workforce operations.
Compensation & Benefits Notice
The national pay range for this full-time position is base salary of $120,000 $160,000. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.
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