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Director of Engineering, Client Analytics & Experience

New York, NY, US • Posted 8 days ago • Updated 1 day ago

Full Time

On-site

USD $175,000.00 - 325,000.00 per year

Fitment

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Job Details

Skills

Customer Analysis
Mentorship
Innovation
Bridging
Data Engineering
Collaboration
Customer Experience
Roadmaps
Concurrent Computing
Real-time
Artificial Intelligence
Clarity
Leadership
Data Visualization
User Experience
Customer Facing
Generative Artificial Intelligence (AI)
Cloud Computing
Amazon Web Services
Google Cloud Platform
Google Cloud
Microsoft Azure
Business Intelligence
Visualization
API
Reporting
SQL
Python
Data Warehouse
UI
Communication
Investment Management
FOCUS
Workflow
Decision-making
Law
Insurance
Analytics

Summary

Key Responsibilities

Lead and mentor a high-performing engineering team dedicated to delivering world-class client reporting, data visualization, and interactive analytics experiences.
Drive the strategic vision for client-facing data products, ensuring that complex investment data is presented with clarity, speed, and relevance to business decision-makers.
Lead the engineering strategy for integrating Generative AI and Agentic solutions to redefine how clients interact with data (e.g., conversational analytics, autonomous reporting agents).
Foster a culture of product excellence and user-centric innovation, bridging the gap between data engineering and the final user experience.
Collaborate with cross-functional teams (Product, UX, Client Services) to define the next generation of investment reporting and contribute to the Client Experience roadmap.
Champion the development of modern reporting architectures that support high-concurrency dashboarding, near-real-time insights, and seamless AI-driven interactions.
Present product strategies and experience-led insights to executive leadership, ensuring clarity on how technology assets drive client value and retention.

Requirements

20+ years of engineering experience, with a strong emphasis on leadership within the FinTech sector, specifically in Client Reporting, Analytics Platforms, or Investment Intelligence.
10+ years of proven experience in a senior engineering leadership role, demonstrating strong strategic vision regarding Business Intelligence, Data Visualization, and User Experience.
Demonstrated experience architecting and deploying client-facing Generative AI solutions.
Extensive knowledge of cloud platforms (AWS/Google Cloud Platform/Azure) with expertise in serving data to clients at scale (e.g., high-performance BI tools, custom visualization layers, API-first reporting).
Proficiency in reporting frameworks, SQL, and Python, with experience designing end-to-end analytics pipelines from the data warehouse to the user interface.
Exceptional verbal and written communication skills; ability to translate complex technical challenges into compelling client-centric narratives for executive stakeholders.

Desired Qualifications

Experience in both FinTech and BigTech environments, with a strong understanding of investment management at scale.
A proven track record of driving engineering excellence through effective team processes and innovative solutions.
Some experience with a focus on Agentic workflows that enhance user decision-making.

Salary Range:
$175,000 - $325,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91121376
Position Id: b02507a986829cb2836d744e155959d5
Posted 8 days ago

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