Site Reliability Engineer

Required Qualifications / Skills

• Strong experience defining and operationalizing SLIs, SLOs, error budgets, and reliability metrics (availability, MTTD, MTTR).
• Hands-on capability building dashboards and alerts in Grafana and/or Dynatrace.
• Strong logging and analysis experience with Splunk, including building dashboards from log-based queries (SPL).
• Solid understanding of latency measurement, including percentiles (p95, p99) and implications of tail latency.
• Demonstrated ability to integrate observability across distributed systems (microservices, APIs, containers, cloud services, data pipelines).
• Practical incident management experience and ability to translate telemetry into improved detection and faster restoration.

Preferred Qualifications

• Experience with distributed tracing standards (e.g., OpenTelemetry) and service dependency mapping.
• Experience designing monitoring for data platforms (streaming/batch pipelines, freshness and completeness SLIs).
• Familiarity with SLO reporting automation and burn-rate based alerting patterns.

Core Deliverables

• SLI/SLO catalog with documented definitions and data sources
• SLO dashboards and error budget burn views (Grafana/Dynatrace)
• Golden-signal dashboards per service and dependency layer
• Splunk dashboards and reusable SPL query library
• Alerting standards, tuned alert rules, runbooks, and reliability reporting for availability/MTTD/MTTR