IT Project Manager

VENDORS OR C_2_C CANDIDATES WILL NOT BE CONSIDERED!!!!!

Position Summary

The Project Manager is responsible for leading the planning,coordination, execution, and reporting of cross-functional business andtechnology initiatives. The role serves as the operational delivery lead,ensuring projects are delivered on time, within scope, and with clearstakeholder alignment.

Working closely with business leaders, product owners,business analysts, technical teams, vendors, and executive sponsors, theProject Manager establishes project governance, manages risks and dependencies,facilitates communication, and provides transparency into project health,progress, and outcomes.

This role is ideal for an individual who excels atorganizing complex work, driving accountability, and creating structure in adynamic environment while balancing business objectives, delivery timelines,and resource constraints.

Key Responsibilities

Project Planning & Execution

• Lead projects from initiation through implementation and operational readiness.
• Develop and maintain project charters, project plans, schedules, milestones, and deliverables.
• Define project scope, success criteria, assumptions, constraints, and dependencies.
• Coordinate project activities across business and technical teams.
• Ensure milestones are based on measurable deliverables and business acceptance, agreed timelines and quality standards.
• Support Agile, Waterfall, or hybrid delivery methodologies as appropriate.

Governance & Delivery Management

• Establish and maintain project governance structures.
• Facilitate project status meetings, steering committee meetings, and stakeholder reviews.
• Maintain RAID logs (Risks, Assumptions, Issues, Dependencies).
• Create and maintain RACI matrices and project accountability frameworks.
• Track project health, milestones, key decisions, and action items.
• Escalate issues and risks proactively with mitigation recommendations.

Stakeholder Management

• Serve as the primary coordination point between business stakeholders, IT, vendors, and leadership.
• Facilitate requirements discussions and ensure alignment on priorities and outcomes.
• Communicate project status, accomplishments, risks, and decisions to stakeholders.
• Manage expectations regarding scope, schedule, resource availability, and project constraints.

Reporting & Communication

• Prepare executive-ready project status reports and dashboards.
• Deliver clear communication regarding project progress, risks, milestones, and decisions.
• Track and report delivery metrics, schedule performance, and milestone adherence.
• Maintain project documentation and ensure information is current and accessible.

Risk & Change Management

• Identify project risks and dependencies early.
• Develop risk mitigation and contingency plans.
• Manage change requests and assess impact on scope, timeline, cost, and resources.
• Support project recovery efforts when projects deviate from plan.

Operational Readiness & Release Support

• Coordinate go-live readiness activities.
• Support testing, UAT planning, deployment readiness, communications, and transition activities.
• Ensure operational support teams are prepared for production releases.
• Validate completion of readiness criteria before implementation.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Project Management, or related field.
• 4-7 years of project management experience.
• Experience managing technology, software development, SaaS implementation, systems integration, or enterprise application projects.
• Experience coordinating cross-functional teams and third-party vendors.
• Strong organizational, planning, and communication skills.
• Experience creating:
• Project Charters
• Project Plans
• RAID Logs
• RACI Matrices
• Executive Status Reports
• Meeting Agendas and Action Registers
• Proficiency with Microsoft 365, Excel, PowerPoint, Teams, and project management tools such as Jira, Confluence, Asana.

Core Competencies

• Project Planning & Organization
• Accountability & Follow-Through
• Stakeholder Management
• Communication & Facilitation
• Risk Management
• Decision Support
• Business Analysis Fundamentals
• Executive Reporting
• Vendor Coordination
• Continuous Improvement
• Adaptability and Change Leadership