Skillset required (Baseline): Agile and Waterfall project management, technical program/product management, excellent verbal and written communication, requirements documentation, business analysis, issue triaging, root cause analysis, problem solving, partner management
Additional experience (Preferred): E commerce process experience across Quote/order to cash and Retail fulfillment, familiarity with different fulfillment processes such as online, stores, shipment tracking. Preferred candidates with prior Apple contracting experience.
Tools used (not a comprehensive list): Slack, Wrike, Keynote, Quip (spreadsheet and word processing), Excel, Mail, Calendar, several internal tools (SAP, RADAR, etc.).
Scope of Work:
- Manage multiple projects that are driving enhancements/new capabilities across multiple internal applications over their lifecycle. Projects will be at varying stages in their lifecycle.
- Work with Business and BPR teams (WW/AMR/EMEIA/APAC) on requirements documentation and prioritization.
- Work with Engineering/IS&T teams to review requirements and assess any gaps.
- Manage project core team calls and communication with a broad XF stakeholder team.
- Weekly
- Monthly
- Ad hoc
- Lead UAT
- UAT coordination
- Issue Triaging
- Reporting
- Support system go-live cutover and warranty.
- Proactively identify risks and work on mitigating these risks ahead of time.
- Manage non cap / enhancements as applicable, where working for cross functional teams for resolution/deployment.
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