Role : Nexthink SME
Experience : 8 - 12 years
Location : Dallas, Texas (Remote is fine)
Key Responsibilities:
Candidate should have experience on Nexthink tool as consultant and administrator.
Should have experience managing Nexthink Experience and Nexthink Infinity platform.
Knowledge about migration to Nexthink Infinity.
PowerShell scripting knowledge is must.
Should be able to create custom dashboard, remote actions, campaigns to meet specific business requirement.
Become a Nexthink SME and thought leader, to drive the business value of the Nexthink Platform and solutions.
Should be able to define strategic roadmap on Nexthink for the customer and align it to overall workplace services roadmap.
Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates ROI for the customer.
Work with multiple stakeholders in different functions such as Service management, Security, Network, to illustrate use cases where Nexthink can add value.
Ensures that Nexthink collector versions are upto date in the environment.
Ensures timely reporting of key deliverables on monthly basis from Nexthink platform.
Candidate should be able to coordinate with workplace Support Team in analysing and troubleshooting issues using Nexthink.
Work under minimal direction, and independently determine and develop approaches to complex IT solutions.
Ability to work after hours and weekends as needed to meet the client requirement.
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