• Large program experience: has worked within a complex, multi-workstream program with significant interdependencies.
• Cross functional leadership: comfortable working across business, tech, vendors/consultants, change, risk, etc., rather than managing a single isolated team.
• Stakeholder management: can navigate different levels of leadership, functional leads, SMEs, and partners and knows when/how to escalate.
• Dependency management: understands how their workstream connects to others and proactively identifies upstream/downstream impacts.
• Strong planning and organization: can translate a large body of work into a clear plan, milestones, owners, dependencies, and next steps.
• Risk and issue management: can identify risks early, drive mitigation, distinguish a risk from an issue/blocker, and elevate what needs leadership attention.
• Comfort with ambiguity (big one): doesn''t need everything perfectly defined before moving work forward and can bring structure to evolving work.
• Strong communication: able to synthesize complex info, facilitate meetings, drive decisions, and communicate status clearly and concisely.
• Ownership/proactive leadership: doesn''t just track actions, actually drives the work and follows through to resolution.
• Nice to have: Transformation/Coupa implementation experience.
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