Software Engineer - Senior Consultant level, GenAI, Learning Enablement Technology

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Job Description

The Opportunity:

As a Senior Consultant Software Engineer for the Learning Enablement Technology (LET) within VAS PD, you will join a global engineering organization responsible for the end-to-end development, modernization, integration, and support of custom applications and key SaaS platforms.

LET provides technology ownership for Visa Consulting and Analytics applications including Visa University (our flagship learning solution for financial industry professionals offering classes and certifications), Minerva (an Issuer Benchmark Study service, crucial for providing in-depth performance and profitability analysis for credit card issuers), and VCA Knowledge Xchange (a key tool for facilitating knowledge exchange and learning for Visa consultants).
Your contributions will be vital in shaping the future of these platforms, ensuring they continue to meet the needs of our users and maintain Visa's position as a leader in the industry. Your responsibilities will span over the entire portfolio and include design, technology ownership, security and infrastructure management, software development, and support. You will also manage relationships with vendors, consultants, business stakeholders, and technology partners.
This is a hands-on individual contributor role in Austin, US. Our team has a startup mindset, and we partner with various teams to produce best-in-class software solutions to meet evolving needs of clients. We have a culture of not resting on our laurels and you will fit right in if continuous improvement is in your DNA. The ideal candidate will bring energy and enthusiasm to evolve our platforms to the next level. We believe in leading by example, ownership with high standards, and being curiously creative.

The Work itself:

Technical Leadership & Architecture

• Define and drive technical strategy for major cross-team and multi-product initiatives, including solution architecture and design documents.
• Contribute hands-on code for the most critical and complex components.
• Establish and enforce engineering standards, coding practices, and architectural principles across teams.
• Lead solution architecture discussions to ensure alignment with platform frameworks and enterprise technical standards.
• Leverage GenAI tools and techniques to implement innovative solutions.

Engineering & Development

• Design and build secure, scalable, resilient, modular, and API-driven solutions for global deployment.
• Develop and enhance features in .NET applications, including integrations with SaaS platforms.
• Leverage modern technologies and GenAI tools to accelerate development and enhance product capabilities.
• Produce high-quality development, operational, and support artifacts, actively participate in peer code reviews.
• Ensure full alignment to SDLC governance practices and documentation standards.

Collaboration & Delivery

• Work closely with product managers, UX designers, and cross-functional engineering teams to deliver solutions that meet evolving global user needs.
• Support vendor evaluation, onboarding, and management activities.
• Operate independently in a fast-paced, complex environment-driving delivery, resolving blockers, and meeting service-level expectations.

Operational Excellence

• Uphold engineering excellence through CRE (Corporate Reliability Engineering) principles-ensuring observability, reliability, and high availability.
• Stay current with industry trends, emerging technologies, and innovations in the payments ecosystem, proposing forward-looking solutions.

DevOps & Deployment Engineering

• Work with DevOps teams to design, maintain, and optimize CI/CD pipelines using Git, Jenkins, and related automation tooling for builds, testing, and deployments.
• Ensure robust Git workflows-including branching strategies, code reviews, tagging, release management, and governance-across engineering teams.
• Implement and apply DevSecOps best practices, covering vulnerability scanning, dependency checks, secrets management, and secure configuration baselines.
• Troubleshoot deployment and environment issues across development, QA, staging, and production environments, ensuring quick resolution and minimal disruption.
• Continuously optimize deployment workflows, runtime performance, cloud resource utilization, and operational efficiency.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:
8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Master's degree in Computer Science or a related field and 11+ years of directly related experience or Bachelor's degree in the above fields and 14+ years of directly related experience.
14+ years of professional experience with a Bachelor's degree or 11+ years with an advanced degree (Master's, MBA, JD, MD).
Strong hands on experience in designing, developing, deploying, and supporting highly available enterprise applications.
Full stack and systems architecture experience strongly preferred.
Deep experience with:
C#, .NET Framework/Core
At least one of Python, Java, NodeJS
Modern UI frameworks like React and/or Angular with JavaScript/TypeScript.
MS SQL
APIs/Web Services
HTML/CSS/XML
Windows/IIS
Azure Cloud
Git
Passion for clean code, clean architecture, engineering excellence, and technical governance.
Experience using GenAI tools like Claude Code within the SDLC is a big plus.
Experience with observability and monitoring tools such as Grafana, Splunk, App Insights, or ThousandEyes.
Strong background in DevOps, release engineering, and distributed infrastructure management.
Excellent leadership skills with the ability to influence across teams and geographies.
Strong understanding of Agile methodologies and modern delivery practices.
Excellent communication and collaboration skills for diverse audiences.
The Skills You Bring:
Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams
We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 152,200.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.