Business Analyst - Project Lead

Roles/Responsibilities:

Emphases for the System Business Analyst (BA) candidate will be part of a team focusing on agency efforts to understand current and future state associated with agency financial and administrative systems. The BA will need to learn system capabilities, analysis data and reports, work with system owner and SME to define business and technical requirements, future state workflows, and work breakdown. This role supports project team by performing administrative and project tasks such as developing, and reviewing draft project documents, task tracking, develop test plans, conduct testing, communicating with stakeholders and general assistance for assigned managers. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners and Subject Matter Experts (SME).

Specific duties and responsibilities will include but are not limited to the following:

• Study and learn system capabilities assigned associated with Financial and administrative systems
• Work with Program Area System Owners to learn their business requirements and needs
• Prepare and manage project documents.
• Scheduling stakeholder meetings and facilitating communication between the project team and stakeholders throughout the project life cycle.
• Support project team to help them complete project tasks.
• Monitoring project progress and creating project status reports for Finance and Operations and Office of Information Technology.
• Create supporting work requests in ticketing system when needed to support a project task or other approved solution like DevOps
• Assist with creating future state workflow and digagrams to streamline processes to meet business needs
• Maintain system protocols by writing and updating procedures.
• Problem solving to resolve minor issues without assistance and escalation.
• Develop of test plans and work with program areas to develop their test plans
• Assist with testing and tracking outcomes to include successful results, issues and/or bugs that require remediation
• Assist with ensuring customer and technical needs are met as the project advances.
• Create a positive project outlook to keep the team motivated.
• Managing project management documents such as, without limitation, the project plan, schedule, work breakdown, lessons learned, or scope statement, as assigned.
• Support team members when implementing risk management strategies.
• Develop reporting and dashboard capabilities using excel and Power Bi.
• Adheres to Information Technology application development standards and security requirements.
• Assist with gap analysis of current state to future state to ensure business and process requirements are meet
• Work with Finance Program Area System Owners and Subject Matter experts to learn their business functions, processes, and needs
• Update SharePoint content associated with system collaboration sites
• Assist with system validation to ensure technical requirements are met.
• Assist with production rollout to ensure minimal disruption of services.
• Assist with the system software life cycle process
• Work with Finance Program Area and IT to present key information for improvements.
• Maintain system protocols by writing and updating procedures
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements , etc.)

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.

The candidate will work closely with the Assigned Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with Finance and Operations staff and subject matter experts for the system design and testing.

This will also include compliance to DPH security policy/procedures as well as integrating systems, when possible, to streamline staff workflows, user security, and data correction.

Mandatory Skill:

1. 5+ Years of Experience with Data Analysis & Data Mining using Excel and SQL
2. 5+ Years of Experience with Workflow and Process modeling
3. 5+ Years of Experience with MS Office (Word, Excel, PowerPoint, Visio), MS SharePoint
4. 5+ years of experience in the Software Development Lifecycle (SDLC), driving and supporting modernization initiatives.
5. Ability to analyze and document business and system processes using various methods and tools.
6. Knowledge of Information Technology Field, best practices, organization, and operations
7. Written communications skills, verbal communications skills.
8. Understanding of IT development and implementation projects
9. Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form

Desirable Skills:

1. Experience with security and data classification related to CDC, HIPAA, and CJIS.
2. Experience with NIST Industry Standard Information Security Practices
3. Experience with MS Project, MS Planner, MS DevOps