Recruit Professional Services
Recruit Professional Services

End User Services (EUS) Engineer

New York, NY, US • Posted 60+ days ago • Updated 20 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Technical Support
  • Computer Engineering
  • System Imaging
  • Software Packaging
  • VDI
  • Incident Management
  • SLA
  • Technical Writing
  • IT Infrastructure
  • Switches
  • Windows PowerShell
  • Virtual Desktop
  • VMware
  • Financial Services
  • Trading
  • Documentation
  • Management

Summary

An End User Services (EUS) Engineer managing global desktop environments (devices), focusing on system imaging, application packaging, automated deployments via Intune/MEM/PowerShell, and VDI management (VMware Horizon). Roles involve proactive improvements, maintaining best practices, and ensuring high-quality, secure IT support.

Key Responsibilities
  • Desktop Engineering: Responsible for system imaging, application packaging, and automated deployment using Intune and PowerShell.
  • VDI Management: Managing VMware Horizon Virtual Desktop Infrastructure.
  • Support & Incident Management: Responding to IT requests, incident resolution within SLA times, and user account administration.
  • System Maintenance: Creating and maintaining technical documentation and supporting system upgrades (e.g., OS upgrades).
  • Infrastructure Support: Assisting with IT infrastructure tasks such as network switch configuration, access points, and server cabinet organization.

Desired Skills and Experience
  • Proficiency in modern workspace technology (Intune, MEM) and automation (PowerShell).
  • Experience with Virtual Desktop Infrastructure (VMware Horizon).
  • Experience in the financial services sector, specifically dealing with trading environments.
  • Strong documentation skills and ability to manage 1,000+ devices.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90764204
  • Position Id: 654
  • Posted 30+ days ago
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