Job Title: Technical Project Manager – AWS/DevOps & AI
Work Location : Plano TX 75024(Hybrid)
Contract duration: 6 months
Job Details:
Must Have Skills (Top 3 technical skills only) *
- AWS Cloud Architect
- GitHub Actions
- Agentic AI
Role Summary
The Technical Project Manager will lead a DevOps and cloud engineering team responsible for application delivery, automation, observability, and production support. The role requires a strong mix of project management, client handling, and technical understanding to ensure predictable delivery, SLA adherence, effective reporting, and continuous improvement through automation and AI enablement.
Key Responsibilities
• Manage day-to-day delivery for a technical DevOps team across application, cloud, CI/CD, and support activities.
• Act as the primary interface between client stakeholders and technical teams, ensuring clear communication, expectation management, and timely escalations.
• Prepare and publish weekly/monthly status reports covering progress, risks, dependencies, incidents, KPIs, SLAs, and improvement actions.
• Track SLAs and operational KPIs such as incident volume, response/resolution time, MTTR, repeat incidents, backlog, release health, and pipeline success rate.
• Drive root cause analysis for recurring issues and ensure permanent fixes, automation opportunities, and service improvement actions are tracked to closure.
• Coordinate sprint/release planning, change management, deployment readiness, technical dependencies, and production support activities.
• Identify AI and automation opportunities for repeated issues, ticket triage, reporting, knowledge search, runbook recommendations, and faster resolution.
• Ensure DevOps best practices across CI/CD, code quality, infrastructure as code, monitoring, release governance, and operational stability.
Required Skills
• Strong technical project management experience in DevOps, cloud, application development, maintenance, or platform engineering environments.
• Good client-facing skills with ability to convert technical updates into concise business-facing communication and dashboards.
• Strong understanding of Agile/Scrum, ITIL processes, incident/problem/change management, risk tracking, and governance routines.
• Hands-on working knowledge or strong functional understanding of Java, Node.js, Python, Terraform, CI/CD, AWS, monitoring, and quality tools.
• Ability to define, capture, and review KPIs/SLAs and drive corrective actions with technical teams.
• Understanding of AI/GenAI use cases in DevOps and application support, including AWS Bedrock awareness.
