Job Title: Lead SRE
Location: Charlotte, NC, Irving, TX, Chandler, AZ (Charlotte is preferred location)
Interview Type: Onsite interview
Notes:
Lead SRE role - hands on work required
Supporting automation, resiliency work
Tech- Openshift- OCP
Cloud- on prem and public cloud
Cloud Tech-OCP, Azure, Google Cloud Platform- this is what WF is using
AI exposure required
Required Qualifications:
4+ years of Systems Engineering or Technology Infrastructure/Operations Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education. Desired Qualifications
4+ years of application and/or middleware production support in complex, high-availability environments, including incident response and problem management with strong root cause discipline.
4+ years of hands-on automation and configuration management experience (Ansible preferred or similar), plus strong scripting skills (Python, Bash, PowerShell, or similar).
4+ years of Linux administration (RHEL preferred) and/or Windows Server administration supporting enterprise production workloads.
4+ years of Git-based version control practices, including pull requests and peer review, with a focus on repeatability and code quality.
Working experience with infrastructure-as-code concepts, including modular design and environment consistency.
Experience supporting hybrid/private cloud platforms and container-adjacent hosting models; familiarity with OpenShift (OCP) or Kubernetes-based platforms.
Experience implementing SRE operating practices (reliability metrics, reduction of manual toil, continuous improvement via post-incident learnings).
Experience supporting common middleware platforms and shared services; ability to build automation patterns that standardize operational actions and reduce manual intervention.
Familiarity with enterprise observability and operational support practices (service health dashboards, alert engineering, actionable telemetry).
Exposure to responsible AI usage in operations (security, validation, accuracy, and appropriate guardrails for automation/agents).
Strong cross-functional communication skills; experience operating in regulated environments.
Job Expectations:
Deliver assigned operational engineering and automation outcomes with a strong focus on stability, resiliency, and measurable toil reduction.
Participate in on-call rotations and operational support coverage as required.
Follow enterprise change management, risk, and compliance processes.
Continuously improve platform reliability and automation maturity through standardization, documentation, and repeatable delivery.
This position offers a hybrid work schedule.
This position is not eligible for Visa sponsorship.
Relocation assistance is not available for this position.
Flexibility to work in a 24/7 environment, including weekends and holidays.
Flexibility to frequently be on call beyond normal working hours.
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