IBM DataCap Administration & Management
* Install, configure, upgrade, and maintain IBM DataCap environments across non-production and production systems.
* Administer DataCap components (Taskmaster, Rulerunner, and Web Services), including service tuning and health monitoring.
* Deploy DataCap Admin, Engine, and Fingerprint components using DataCap tools and scripting integrated with Git-based pipelines.
* Maintain DataCap application workflows, fingerprints, and ruleset libraries across multiple applications.
* Deploy and manage custom DataCap modules built with the DataCap Developer s Kit (DDK), incorporating them into the build pipeline.
* Administer IBM Content Navigator (ICN) and IBM FileNet integration, including plug-in deployment, desktop configuration, and repository connectivity.
* Troubleshoot complex DataCap issues (e.g., workflow failures, OCR accuracy degradation, DLL conflicts, WTM/Taskmaster crashes).
* Manage DataCap user accounts, role-based permissions, and stations across environments.
* Perform performance analysis and tuning for DataCap batch processing (e.g., concurrent job management, throughput optimization).
* Coordinate IBM Support engagements, manage PMRs/cases, and maintain vendor patch currency.
Git Repository & DevOps Pipeline Management
* Maintain and govern Git repositories for DataCap application configurations, scripts, and deployment artifacts.
* Build and maintain CI/CD pipelines for automated deployment and validation of DataCap and ICN components.
* Implement Git branching strategies, branch protection rules, CODEOWNERS policies, and environment-gated release controls.
* Manage code review workflows, merge request processes, and version tagging aligned to release management practices.
* Integrate Git pipelines with project management tools (e.g., Jira) to ensure traceability between work items and releases.
PowerShell Scripting & Automation
* Develop and maintain PowerShell scripts for automated maintenance, log parsing, configuration deployment, and health checks.
* Create PowerShell-based reporting for DataCap batch status, processing metrics, and error-trend analysis.
* Automate environment tasks (e.g., fingerprint deployment, service restarts, batch queue management).
* Script integration workflows across DataCap, SQL Server, and AWS services (e.g., Textract) for extraction and operational reporting.
* Maintain script documentation, version-control standards, and a shared team scripting library.
Monitoring, Incident Management & Documentation
* Operate and maintain monitoring dashboards for batch queue health, document aging, and processing throughput.
* Respond to and resolve incidents involving capture failures, workflow stalls, and outages within defined SLAs.
* Produce incident reports, root cause analyses (RCAs), and post-incident documentation.
* Maintain system documentation, including architecture diagrams, runbooks, configuration baselines, and change logs.
Required Qualifications
IBM DataCap & ECM Platform
* 3+ years of hands-on IBM DataCap administration experience in an enterprise environment.
* Demonstrated expertise with DataCap core components (Taskmaster, Rulerunner, and Web Taskmaster).
* Working knowledge of IBM Content Navigator (ICN) administration.
* Familiarity with DataCap log analysis, crash dump interpretation, and vendor escalation processes.
Git & DevOps
* Proficiency with Git repository management (branching, merging, tagging, pull requests, and repository governance).
* Experience building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI or equivalent).
* Familiarity with environment-gated deployments and change-control integration.
PowerShell
* Strong PowerShell scripting skills (modules, error handling, scheduling, and SQL Server integration).
* Experience using PowerShell for system administration, log processing, and operational automation.
* Ability to write readable, maintainable scripts suitable for a team environment.
Preferred Qualifications
* Experience with WebSphere Application Server administration, SSO and session management.
* Familiarity with .NET or Java development for DataCap custom actions or ICN plug-in integration.
* Experience with SQL Server DBA activities (query tuning, index maintenance, storage management, SSMS operations).
* Exposure to AI/ML document processing tools (e.g., AWS Textract, Hugging Face OCR models)
Skills & Competencies
Technical Skills
* IBM DataCap (all components)
* IBM Content Navigator (ICN)
* AWS (S3, Lambda, Textract, RDS)
* Git/CI/CD pipeline development
* PowerShell scripting and automation
* SQL Server administration
* Windows Server administration
* CloudWatch monitoring and alerting
Professional Skills
* Strong analytical and troubleshooting ability
* Clear written and verbal communication
* Ability to work independently and collaboratively
* Effective vendor and stakeholder management
* Attention to detail and strong documentation discipline
* Adaptability in fast-paced project environments
* Cross-functional collaboration
* Proactive risk identification and issue resolution
Work Environment & Expectations
* Collaborative team supporting a large-scale document modernization program.
* Engagement with cross-functional stakeholders (project management, security, operations, and agency business units).
* Participation in on-call rotation, daily health checks, and after-hours support for critical incidents
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