Department Manager of Enterprise Applications and Solutions

WHO WE ARE

As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered.

As part of our Work@SCAG policy, employees are eligible for two work models: in-office and hybrid. Eligibility for these models will depend on the department, position, responsibilities, and duties, as determined by management. All work models require employees to reside within the SCAG region. This position is expected to follow the hybrid model and be in the office 2 days per week.

WHAT WE BELIEVE

MISSION
 To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices.

VISION
 Southern California's Catalyst for a Brighter Future.

SCAG CORE VALUES

• Be Open: Be accessible, candid, collaborative and transparent in the work we do.
• Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region.
• Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive.
• Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits.
• Cultivate Belonging: Embrace differences, foster equity, champion inclusion, and empower all.

A typical way to obtain the required qualifications would be with 7 years of experience in information technology, 4 years of management or direct supervisory experience, and a bachelor’s degree in a relevant field.

Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities may also be considered.

We’ll be a great match if you also have:  

• Experience effectively leading technical teams and fostering accountability, collaboration, and continuous improvement.
• Experience managing systems integrators, SaaS providers, managed service providers, or other strategic technology vendors.
• Technical and management experience with cloud-based platforms and enterprise integrations, including solution design, implementation, operations, and vendor oversight.
• Experience with application portfolio management, lifecycle planning, technical-debt reduction, and legacy-system retirement.
• Ability to quickly learn and apply emerging technologies, including AI, identify and prioritize high-value use cases, guide implementation, and drive responsible innovation and modernization
• Demonstrated ability to set clear goals, communicate expectations, and ensure successful completion of projects and deliverables.
• Experience implementing or operating a cloud SaaS ERP, business intelligence and reporting tools, and enterprise application integrations.
• Strong communication skills, with the ability to translate complex technical information clearly and effectively for staff and stakeholders at all levels.
• The ability to build trusting and collaborative working relationships and gain consensus among stakeholders with diverse perspectives.
• Experience applying information security, data governance, records, or responsible AI policies to application services. 
• Ability to identify and proactively respond to issues to resolve challenges, and support effective decision-making.
• Commitment to innovation, operational excellence, and customer-focused service delivery.

Please note, this posting will remain open until October 20, 2026 with the first application review taking place on October 5, 2026. Interested applicants are strongly encouraged to apply prior to that date. We anticipate interviews for this position will be held in five weeks.

The information you provide on the application and supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the hiring process. Please be advised that failure to provide complete and accurate information in the application and supplemental questionnaire may result in disqualification of your application even if you possess the qualifying experience or education. Please be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a sufficient response. Please note that all information is subject to verification at any time in the hiring process. Falsification of any information may result in disqualification or dismissal.
 

Southern California Association of Governments is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, mental condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other basis protected by law. 

The provisions of this job announcement do not constitute a contract, expressed or implied, and any provision contained in this job announcement may be modified or revoked without notice.