Desktop Support Engineer

Chicago, IL, US • Posted 1 day ago • Updated 1 day ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Remote Support
  • Technical Support
  • Laptop
  • Collaboration
  • Onboarding
  • Provisioning
  • Computer Hardware
  • Operating Systems
  • Productivity
  • Research
  • Operational Efficiency
  • Microsoft SCCM
  • Microsoft Windows
  • Group Policy
  • Software Packaging
  • Patch Management
  • Windows PowerShell
  • Active Directory
  • Mobile Device Management
  • Problem Solving
  • Conflict Resolution
  • Management
  • OS X
  • Linux
  • Microsoft Windows Server Administration
  • Scripting

Summary

Responsibilities
  • Provide end-user support for desktop, laptop, mobile, and collaboration technologies
  • Build, deploy, upgrade, and maintain Windows endpoints and related infrastructure
  • Manage user onboarding, access permissions, and endpoint provisioning
  • Troubleshoot hardware, software, and operating system issues
  • Automate administrative tasks using PowerShell and other scripting tools
  • Support meeting room technologies and workplace productivity solutions
  • Research and recommend new technologies to improve operational efficiency

Qualifications
  • 2+ years of experience with SCCM, MECM, Intune, or similar endpoint management platforms
  • Strong knowledge of Windows desktop administration and Group Policy
  • Experience with software packaging, deployment, and patch management
  • PowerShell scripting experience
  • Familiarity with Active Directory and mobile device management
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage multiple priorities

Preferred
  • Intune administration experience
  • Experience supporting macOS and/or Linux environments
  • Exposure to Windows Server administration
  • Additional scripting or programming experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 24947506
  • Posted 1 day ago
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