InfoPrint / IBM Printing Systems Specialist (W2 Candidate only )

We are looking for an experienced InfoPrint / IBM Printing Systems Specialist with strong expertise in z/OS printing technologies, InfoPrint Server (IPS), mainframe print systems, and print formatting. The ideal candidate will have hands-on experience supporting complex enterprise printing environments and a solid understanding of mainframe system operations, networking, USS, JCL, and related z/OS technologies.

This role will be responsible for supporting, maintaining, troubleshooting, and potentially migrating enterprise mainframe printing environments while working closely with infrastructure, application, and business teams.

Key Responsibilities

• Provide strong technical support for InfoPrint Server (IPS) and its associated components.
• Manage and troubleshoot enterprise mainframe printing environments and print workflows.
• Work with print formatting components including:
  • Forms
  • Fonts
  • Layouts
  • Overlays
  • Page Definitions (PAGEDEFs)
  • Form Definitions (FORMDEFs)
  • Print formatting and presentation requirements
• Analyze existing mainframe print products such as ESF/VPS and assess requirements for migration to modern printing solutions.
• Troubleshoot local and remote printing issues across mainframe and distributed environments.
• Work with remote/local print servers and understand their integration with mainframe printing systems.
• Support TCP/IP and VTAM networking related to printing and z/OS environments.
• Work with USS (Unix System Services) and related z/OS components.
• Develop and troubleshoot REXX scripts for automation and system administration.
• Create, review, and troubleshoot JCL used for print processing and system operations.
• Support SDSF and JES2 operations, including job monitoring, output management, and troubleshooting.
• Assist with z/OS product installation, configuration, maintenance, and upgrades.
• Apply working knowledge of RACF for security and access-related requirements.
• Troubleshoot production printing issues and coordinate resolution with appropriate infrastructure and application teams.
• Document system configurations, troubleshooting procedures, migration requirements, and operational processes.

Required Skills

• Strong InfoPrint Server (IPS) knowledge and hands-on experience.
• Strong knowledge of mainframe printing technologies and print formatting.
• Experience with forms, fonts, overlays, PAGEDEF, FORMDEF, and print layouts.
• Knowledge of ESF/VPS or other mainframe print products.
• Strong TCP/IP and VTAM knowledge.
• Strong USS experience.
• Strong REXX scripting knowledge.
• Working knowledge of z/OS.
• Working knowledge of z/OS product installation and configuration.
• Strong knowledge of SDSF and JES2.
• Good understanding of remote printing and distributed print environments.
• Experience with local and remote print servers.
• General knowledge of RACF and JCL.
• Strong troubleshooting and system-operations skills.

Preferred Qualifications

• Experience with mainframe print migration or modernization projects.
• Experience supporting high-volume enterprise printing environments.
• Knowledge of IBM mainframe infrastructure and production operations.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and collaborate with cross-functional technical teams.