Tier 2 System Engineer

Job#: 3040828

Job Description:
Systems Administrator - Azure & Windows Operations Support

Location: Chesapeake, VA (On-Site)

Security Clearance: Active Secret Clearance Required

Employment Type: Full-Time

About the Role

We are seeking a skilled Systems Administrator to support the operations, maintenance, and cybersecurity compliance of a secure Azure on-premises environment. This role is responsible for maintaining Windows-based infrastructure, troubleshooting complex technical issues, implementing system updates, and ensuring compliance with Department of Defense (DoD) security standards.

The ideal candidate has experience supporting enterprise Windows environments, working with virtualization technologies, and maintaining highly secure systems in a mission-critical environment.
What You'll Do
Operations & Maintenance

• Administer and support Windows-based IT infrastructure and services.
• Perform routine operations and maintenance activities, including system updates, security patching, hardware/software upgrades, and issue resolution.
• Monitor system performance and identify opportunities for optimization.
• Execute advanced troubleshooting, service recovery, failover, and backup restoration activities.

Infrastructure Support

• Investigate and resolve complex infrastructure issues across computing, networking, and system services.
• Analyze recurring incidents and conduct root cause analysis to prevent future disruptions.
• Manage account configurations, service settings, and platform performance tuning.

Cybersecurity & Compliance

• Conduct Security Content Automation Protocol (SCAP) scans and assess systems against applicable Security Technical Implementation Guides (STIGs).
• Remediate identified vulnerabilities and provide recommendations for unresolved findings.
• Install security patches, updates, and service packs to maintain cybersecurity compliance.
• Support ongoing security posture improvements and audit readiness efforts.

Documentation & Change Management

• Create and submit change requests following established processes.
• Maintain accurate operational documentation, procedures, and support records.
• Contribute to disaster recovery, business continuity, and failover planning.
• Provide written and verbal project updates to leadership and stakeholders.
• Document incidents, resolutions, and support activities within approved ticketing systems.

Required Qualifications

• 3-5 years of overall IT experience.
• 2+ years of experience supporting and administering Windows-based IT systems.
• Experience with PowerShell scripting and automation.
• Knowledge of DoD Security Technical Implementation Guides (STIGs).
• Experience supporting virtualization platforms (Microsoft Hyper-V preferred).
• Familiarity with Microsoft administration tools such as:
  • Windows Admin Center (WAC)
  • Azure Arc
  • Microsoft Azure management tools
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

Required Certifications
At Hire

• Security+ CE (Required)

Within 90 Days of Hire

• Microsoft Certified: Azure Fundamentals

Within 6 Months of Hire

• Microsoft Certified: Azure Administrator Associate

Available Shifts

Please indicate your preferred shift(s) when applying:

• Day Shift: 8:00 AM - 4:00 PM
• Evening Shift: 4:00 PM - 12:00 AM
• Night Shift: 12:00 AM - 8:00 AM

Night Shift Responsibilities

The Night Shift Systems Administrator provides critical after-hours support for users across multiple geographic regions and time zones. Responsibilities include:

• Resolving technical incidents and service requests during non-business hours.
• Documenting troubleshooting activities and resolutions in the IT service management platform.
• Delivering exceptional customer support while maintaining operational continuity.
• Escalating unresolved issues to appropriate support teams for follow-up.
• Communicating effectively with both technical and non-technical users.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to support mission-critical government systems.
• Work with modern Microsoft technologies, including Azure and hybrid cloud solutions.
• Career growth and certification advancement opportunities.
• Collaborative team focused on operational excellence and cybersecurity.

Additional Requirements

• Active Secret Security Clearance required.
• Must be authorized to work in the United States.
• Participation in E-Verify is required as a condition of employment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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