Systems Administrator

Description

We are looking for an experienced Systems Administrator to support on-site technology operations for a construction-focused organization in West Springfield, Massachusetts. This Long-term Contract opportunity is ideal for a hands-on IT specialist who can maintain stable infrastructure, resolve technical issues efficiently, and provide dependable support to end users. The role requires strong expertise across systems administration, network support, security, and cloud-connected environments, along with the ability to work independently in a fast-paced setting.

Responsibilities:
Administer and support Windows-based server environments, user accounts, and directory services to ensure secure and reliable day-to-day operations.
Maintain network infrastructure, including firewalls and related connectivity components, while identifying and resolving performance or access issues.
Provide technical assistance for desktop systems, Windows 10 devices, and end-user hardware in an on-site office environment.
Oversee patching activities, system updates, and routine maintenance to keep infrastructure secure and operating effectively.
Manage backup processes and contribute to disaster recovery readiness by verifying data protection and recovery procedures.
Monitor cloud-connected services and core systems to support availability, performance, and business continuity.
Track and maintain IT assets, including equipment from vendors such as Dell Technologies, to support inventory accuracy and lifecycle management.
Troubleshoot complex infrastructure and application issues, escalating or resolving problems with clear communication and sound technical judgment.

Requirements

At least 5 years of experience in IT support and systems administration within a detail-oriented business environment.
Strong hands-on knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.
Experience supporting network security tools, firewalls, backup solutions, and disaster recovery processes.
Familiarity with cloud infrastructure and Citrix technologies in a business-critical environment.
Demonstrated ability to diagnose technical problems, prioritize tasks, and work independently with minimal supervision.
Effective communication and interpersonal skills with a proven ability to support end users and collaborate with internal teams.
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Microsoft certifications or other relevant technical credentials are considered an advantage, and the ability to pass a pre-employment physical is required.

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