Key Responsibilities:
Lead design, development, configuration, testing, deployment, and support of WMS solutions.
Own the end-to-end flow across OMS, WMS, ERP, and related systems.
Partner with business, operations, IT, and vendors to translate requirements into workable system solutions.
Support order lifecycle processes including order capture, inventory allocation, fulfilment, shipment confirmation, cancellation, and returns.
Troubleshoot and resolve production issues, interface failures, and data mismatches across systems.
Review functional and technical specs, test cases, and deployment plans.
Support SIT, UAT, cutover, go-live, and hypercare activities.
Provide root cause analysis and recommend long-term fixes.
Mentor team members and guide technical decisions for enhancements and support.
Required Experience:
10+ years of experience in supply chain applications, WMS, OMS, or ERP-integrated environments.
Strong understanding of warehouse processes: receiving, put away, replenishment, picking, packing, shipping, and inventory control.
Solid knowledge of OMS-to-WMS-to-ERP integration flows.
Hands-on experience with development/support in one or more enterprise platforms. Experience with APIs, EDI, middleware, SQL, and production troubleshooting.
Strong communication skills and ability to work with both business and technical teams.
Experience in retail, ecommerce, or omnichannel fulfilment required.
WMS platform experience: Manhattan, Blue Yonder, Oracle WMS, High Jump/Körber, or similar.
Integration experience with APIs, web services, batch jobs, and middleware.
SQL and data validation skills.
Experience leading onshore/offshore delivery.
Exposure to warehouse automation, barcode/RF scanning, and logistics systems preferred.
Ability to analyse business processes and system data together.
